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ease
features
design
support

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Description

Ducky is a fully managed AI search solution built for modern product teams. It enables developers to deploy semantic search quickly using simple APIs and SDKs. The platform understands content across multiple formats, including documents, images, and text. Automated indexing and reranking deliver accurate results from day one. Advanced metadata support allows users to filter search results by attributes such as date, category, or tags. Ducky works seamlessly with today’s leading language models. Context filtering reduces token usage and lowers AI costs. Built-in relevance optimization improves search quality over time. No setup or training is required to get started. Ducky helps teams focus on building product features instead of search infrastructure.

Description

Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Zendesk
Airtable
Confluence
Genesys Cloud CX
Google Drive
Gorgias
Help Scout
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Service Management
Linear
NTT Cloud Communications
NiCE Workforce Management (WFM)
Notion
Salesforce
Slack
TCS BaNCS

Integrations

Zendesk
Airtable
Confluence
Genesys Cloud CX
Google Drive
Gorgias
Help Scout
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Service Management
Linear
NTT Cloud Communications
NiCE Workforce Management (WFM)
Notion
Salesforce
Slack
TCS BaNCS

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ducky

Website

www.ducky.ai/

Vendor Details

Company Name

Inbenta

Founded

2005

Country

United States

Website

www.inbenta.com/en/products/search/

Product Features

Alternatives

Alternatives