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support

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Average Ratings 1 Rating

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ease
features
design
support

Description

DualDesk offers a robust and user-friendly remote support solution that requires a one-time payment, enabling your technical support team to assist any PC connected to the internet through firewalls in mere seconds without any configuration needed. Enhance efficiency, conserve resources, and deliver comprehensive remote help desk services to numerous clients at once, all while being able to transfer files, engage in chat, reboot and auto-reconnect, and control remote systems in real-time, even in "Safe Mode," without needing to pre-install any software on the target computer. Since its inception in 2001, DualDesk has established itself as a reliable remote support tool that is compatible with various Windows versions such as 7, Vista, 2008, 2003, XP, and 2000 across different modes of service. Unlike basic remote support systems, DualDesk eliminates the necessity of opening multiple ports for various technicians, allowing for an unlimited number of technician seats to be managed from a single support file. Additionally, multiple clients can concurrently connect to a single remote support technician, making it an ideal choice for busy support environments. This flexibility and efficiency make DualDesk a standout option for businesses seeking to optimize their remote support capabilities.

Description

Windows XP represents a version of the Microsoft Windows operating system tailored for personal computers, having been released to manufacturing on August 24, 2001, and subsequently to retail on October 25, 2001, with the "XP" denoting "eXPerience." This version served as an upgrade from its predecessors, Windows 2000 aimed at high-end and business users and Windows Me designed for home users, effectively merging the NT and 9x series of Windows. As a graphical user interface (GUI), Windows XP enables users to run various software applications, such as word processors for letter writing and spreadsheets for managing finances. Renowned for its vibrant color schemes, user-friendly interface, and overall stability, Windows XP became one of Microsoft's most enduring flagship operating systems, enjoying a lifespan of over five years. Ultimately, it was replaced by Windows Vista, which was officially launched on January 30, 2007, marking the end of an era for many loyal users.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

IM-Magic Partition Resizer Free No 
IM-Magic Partition Resizer Pro No 
Image Thumbnail CP SDK ActiveX x64 No 
Macrorit Partition Expert Free No 
Macrorit Partition Expert Pro No 
NIUBI Partition Editor No 
Process Organizer No 
Zinstall No 

Integrations

IM-Magic Partition Resizer Free Yes 
IM-Magic Partition Resizer Pro Yes 
Image Thumbnail CP SDK ActiveX x64 Yes 
Macrorit Partition Expert Free Yes 
Macrorit Partition Expert Pro Yes 
NIUBI Partition Editor Yes 
Process Organizer Yes 
Zinstall Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Advantig

Website

www.dualdesk.com/index.html

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

microsoft.com

Product Features

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Product Features

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