Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

DualDesk offers a robust and user-friendly remote support solution that requires a one-time payment, enabling your technical support team to assist any PC connected to the internet through firewalls in mere seconds without any configuration needed. Enhance efficiency, conserve resources, and deliver comprehensive remote help desk services to numerous clients at once, all while being able to transfer files, engage in chat, reboot and auto-reconnect, and control remote systems in real-time, even in "Safe Mode," without needing to pre-install any software on the target computer. Since its inception in 2001, DualDesk has established itself as a reliable remote support tool that is compatible with various Windows versions such as 7, Vista, 2008, 2003, XP, and 2000 across different modes of service. Unlike basic remote support systems, DualDesk eliminates the necessity of opening multiple ports for various technicians, allowing for an unlimited number of technician seats to be managed from a single support file. Additionally, multiple clients can concurrently connect to a single remote support technician, making it an ideal choice for busy support environments. This flexibility and efficiency make DualDesk a standout option for businesses seeking to optimize their remote support capabilities.

Description

VeltoDesk is a remote desktop tool that enables users to connect to and operate another Windows machine for both remote assistance and unattended access. With the application, individuals can easily initiate a session without the need for a user account or traditional installation by simply executing the program and inputting the ID and password of the remote device. This software offers features such as attended support sessions, secure unattended access with password protection, file transfer capabilities, a favorites list for easy access, and an address book for managing connections. It is designed to cater to IT support specialists, managed service providers, small enterprises, and individuals who wish to help others with their computers or remotely access their own. According to the provider, VeltoDesk is available free of charge for both personal and business use. Additionally, its connection process is engineered to seamlessly navigate through routers and firewalls, eliminating the need for users to set up port forwarding, thus simplifying the remote access experience. This makes it a practical solution for a variety of users looking for efficient remote support options.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

Free
Free for personal and commercial use, with no time limit, subscription, or per-seat fees.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Advantig

Website

www.dualdesk.com/index.html

Vendor Details

Company Name

VeltoDesk

Founded

2026

Country

Italy

Website

veltodesk.com/en

Product Features

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Product Features

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

Alternatives

HelpWire Reviews

HelpWire

Electronic Team, Inc.
5.0 out of 5 stars

Alternatives

AnyDesk Reviews

AnyDesk

AnyDesk Software
4.7 out of 5 stars
Remotera Reviews

Remotera

TkoSoft
SetMe Reviews

SetMe

Techinline
ISL Light Remote Desktop Reviews

ISL Light Remote Desktop

ISL Online
4.6 out of 5 stars
FixMe.IT Reviews

FixMe.IT

Techinline
4.8 out of 5 stars