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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Discover an economical way to enhance sales, elevate customer satisfaction, and streamline operations! Address revenue loss caused by prolonged waiting periods! Additionally, the upselling feature surpasses the effectiveness of traditional cashiers. Customers are also inclined to spend more when they engage in digital ordering. The implementation of contactless self-checkout eliminates the need for cashiers in both ordering and payment, thereby decreasing wait times during busy hours and allowing for a greater number of customers to be served. This results in a win-win situation for both customers and employees, fostering higher levels of happiness. Our cloud-based self-service solution guarantees efficient operations while boosting customer loyalty and retention rates. It's designed to be so user-friendly that anyone can grasp its use within just ten seconds. Employees benefit from enhanced safety with fewer interactions, while customers enjoy reduced wait times and decreased contact with cashiers and fellow shoppers. This innovative approach can lead to a sales increase of up to 10%, a remarkable reduction in customer service time by as much as 50%, and the elimination of peak congestion, all contributing to greater employee and customer satisfaction. Furthermore, it enhances your business’s reputation and ensures seamless operations across the board.

Description

Online shopping experiences often reach their highest volume late at night, and plumbing issues can arise at any moment. Enhance your customer service by providing round-the-clock automated responses to incoming calls. Your customers deserve immediate assistance, allowing them to find solutions and schedule appointments whenever necessary. By focusing on your business’s core strengths, you can leverage that focus for growth. IsOn24 acts as your efficient assistant, ensuring that your customers receive timely responses because even the most powerful heroes need reliable support. It efficiently manages incoming calls, placing them in a queue according to the order they were received. During the wait, callers are entertained with your custom messages and music. You have the flexibility to respond to calls from virtually anywhere, using any phone, or simply by accessing the IsOn24 app on your tablet or computer to manage waiting calls. This seamless integration not only improves customer satisfaction but also allows you to maintain a strong connection with your clients at all hours.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 
Google Calendar No 
Jobber No 
Microsoft Outlook No 
Zapier No 

Integrations

Axis LMS Yes 
Google Calendar Yes 
Jobber Yes 
Microsoft Outlook Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Dserve

Country

Lithuania

Website

dserve.app

Vendor Details

Company Name

IsOn24

Founded

2014

Country

United States

Website

www.ison24.com

Product Features

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen No 
Usage Reporting No 
Virtual Keyboard No 
Wireless Internet Access No 

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

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