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Description
Discover an economical way to enhance sales, elevate customer satisfaction, and streamline operations! Address revenue loss caused by prolonged waiting periods! Additionally, the upselling feature surpasses the effectiveness of traditional cashiers. Customers are also inclined to spend more when they engage in digital ordering. The implementation of contactless self-checkout eliminates the need for cashiers in both ordering and payment, thereby decreasing wait times during busy hours and allowing for a greater number of customers to be served. This results in a win-win situation for both customers and employees, fostering higher levels of happiness. Our cloud-based self-service solution guarantees efficient operations while boosting customer loyalty and retention rates. It's designed to be so user-friendly that anyone can grasp its use within just ten seconds. Employees benefit from enhanced safety with fewer interactions, while customers enjoy reduced wait times and decreased contact with cashiers and fellow shoppers. This innovative approach can lead to a sales increase of up to 10%, a remarkable reduction in customer service time by as much as 50%, and the elimination of peak congestion, all contributing to greater employee and customer satisfaction. Furthermore, it enhances your business’s reputation and ensures seamless operations across the board.
Description
Online shopping experiences often reach their highest volume late at night, and plumbing issues can arise at any moment. Enhance your customer service by providing round-the-clock automated responses to incoming calls. Your customers deserve immediate assistance, allowing them to find solutions and schedule appointments whenever necessary. By focusing on your business’s core strengths, you can leverage that focus for growth. IsOn24 acts as your efficient assistant, ensuring that your customers receive timely responses because even the most powerful heroes need reliable support. It efficiently manages incoming calls, placing them in a queue according to the order they were received. During the wait, callers are entertained with your custom messages and music. You have the flexibility to respond to calls from virtually anywhere, using any phone, or simply by accessing the IsOn24 app on your tablet or computer to manage waiting calls. This seamless integration not only improves customer satisfaction but also allows you to maintain a strong connection with your clients at all hours.
API Access
Has API
API Access
Has API
Integrations
Axis LMS
Google Calendar
Jobber
Microsoft Outlook
Zapier
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$39 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dserve
Country
Lithuania
Website
dserve.app
Vendor Details
Company Name
IsOn24
Founded
2014
Country
United States
Website
www.ison24.com
Product Features
Kiosk
Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration