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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

The Drupal Point of Sale system offers a user-friendly interface for managing point of sale (POS) transactions within Drupal Commerce, enabling payment processing through cash or cards, handling returns, and supporting multiple registers across various locations, along with end-of-day reporting. This solution is fully integrated with Drupal Commerce, ensuring that products, customers, and orders remain consistent across both online and physical store environments. By combining your Drupal 8 online shop with your brick-and-mortar locations on a single platform, you can streamline your data management. The term omnichannel truly encapsulates the ability to manage both online and offline retail aspects seamlessly, linking sales, inventory, and fulfillment in one centralized digital space. With built-in multi-store features, Drupal Commerce allows for the creation of distinct stores while easily sharing product inventories, stock levels, promotions, and more between them. Ultimately, the Drupal Point of Sale equips you with the essential tools necessary for executing in-person transactions at your physical retail locations, enhancing your overall business efficiency. This integration creates a cohesive shopping experience for customers, whether they choose to engage online or in-store.

Description

HelpOnClick is an innovative cloud-based live chat and help desk software tailored for small and medium-sized enterprises. Its user-friendly interface enables businesses to engage with their website visitors effortlessly, enhancing customer support and boosting sales in the process. The Live Chat software from HelpOnClick comes equipped with a range of features, including real-time traffic tracking, customizable alerts, icons, and messages, a virtual chat agent, as well as compatibility with popular platforms like Facebook, Drupal, WordPress, and Joomla. Furthermore, this solution empowers businesses to create a more interactive and responsive online presence.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CS-Cart Multi-Vendor No 
CS-Cart Store Builder No 
Facebook No 
Freshdesk No 
Gmail No 
Google Analytics No 
Kontent.ai No 
LETSCMS MLM Yes 
Mojo Helpdesk No 
Salesforce No 
Shopify No 
WordPress No 
X (Twitter) No 
Zendesk No 
Zoho CRM No 

Integrations

CS-Cart Multi-Vendor Yes 
CS-Cart Store Builder Yes 
Facebook Yes 
Freshdesk Yes 
Gmail Yes 
Google Analytics Yes 
Kontent.ai Yes 
LETSCMS MLM No 
Mojo Helpdesk Yes 
Salesforce Yes 
Shopify Yes 
WordPress Yes 
X (Twitter) Yes 
Zendesk Yes 
Zoho CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$12.00/month/user
Discounts are available for quarterly and annual plans. Pricing starts at $7.2 per user per month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Acro Media

Founded

1998

Country

Canada

Website

www.acromediainc.com

Vendor Details

Company Name

HelpOnClick

Founded

2004

Country

United States

Website

www.helponclick.com

Product Features

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program Yes 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management No 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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