Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Drumroll serves as a platform for managing reviews and enhancing local visibility specifically designed for service-oriented businesses with mobile teams. Technicians can utilize NFC tap cards or personalized QR codes to prompt customers for reviews, while automated messages via text and email are sent out post-service completion to encourage feedback. Additionally, the platform features AI-driven writing assistance that aids customers in articulating their experiences regarding the service and its location; reviews are linked to specific team members and can be monitored through a leaderboard system that offers rewards. Furthermore, Drumroll transforms job-related photos into draft posts that detail the work accomplished and the locality, which business owners can review and publish on platforms like Google Business Profile, Facebook, Instagram, and their own websites. The AI-enhanced search capabilities also monitor brand mentions across various channels, conduct ongoing visibility assessments, and facilitate content tailored to specific locations. This comprehensive product is particularly beneficial for industries such as pest control, pool maintenance, exterior cleaning, HVAC services, plumbing, and other local service sectors, ensuring they maintain an engaging online presence while effectively managing customer feedback.
Description
MyHomeService360 is a cloud-based software solution tailored for home service companies such as HVAC, plumbing, electrical, roofing, lawn care, pool maintenance, cleaning, pest management, and handyman services. This platform seamlessly integrates customer management, scheduling, dispatching, online appointment booking, estimates, invoicing, payment links, and comprehensive double-entry accounting. Office personnel can efficiently oversee recurring jobs, allocate technicians, enhance route planning, monitor field operations, and manage service plans, reports, inventory, and purchase orders. Technicians benefit from a mobile application that provides job specifics, checklists, photo uploads, signature capture, time tracking, and payment processing, all with the capability to work offline. Customers have the convenience of approving estimates, making deposits, paying invoices, and reviewing their service history along with equipment records. Notably, the primary software is available without a monthly fee for an unlimited number of users, while transaction processing and additional services incur separate charges. This comprehensive system not only streamlines operations but also enhances customer satisfaction by providing easy access to essential services.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Facebook
Yes
Google Business Profile
Yes
Instagram
Yes
JobNimbus
Yes
Pool Brain
Yes
WordPress
Yes
Zapier
Yes
Integrations
Facebook
No
Google Business Profile
No
Instagram
No
JobNimbus
No
Pool Brain
No
WordPress
No
Zapier
No
Pricing Details
$250/month
The current site presents Drumroll, Local, Growth, and Dominance tiers and states there is no annual contract.
Free Trial
No
Free Version
No
Pricing Details
$0
The software is free for unlimited users. Card payments cost 3.9% + 30¢; ACH payments cost up to 1.8%, capped at $10. The optional phone system is $79/month, and online bill pay is $39/month per office in months it is used. Payroll is planned for December 2026 as a paid add-on at $39/month + $6 per employee.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Drumroll Reviews
Founded
2023
Country
United States
Website
trydrumroll.com
Vendor Details
Company Name
The Compendium Company
Founded
2026
Country
United States
Website
myhomeservice360.com
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No