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Average Ratings 2 Ratings
Description
Droxi is an innovative clinical workflow platform powered by artificial intelligence, aimed at alleviating the administrative challenges faced by healthcare providers through the optimization of tasks within electronic health record systems. Acting as a smart inbox assistant, it consolidates patient data and displays all pertinent clinical information, including medication history, lab results, and previous interactions, within a single user-friendly interface, thus removing the hassle of switching between multiple screens or conducting manual searches. Utilizing machine learning, the platform adapts to provider habits over time, automating routine processes such as prescription renewals, management of inbox messages, and analysis of lab results, while ensuring that all medical decisions remain in the hands of healthcare professionals. With the convenience of one-click functionalities, providers can effortlessly approve, deny, or adjust requests, generate automatic responses for patients, and initiate follow-up actions like scheduling appointments through SMS notifications. This efficiency not only saves time for clinicians but also enhances the overall patient care experience by allowing healthcare providers to focus more on their patients rather than administrative tasks.
Description
SimboConnect serves as an Intelligent Virtual Assistant (IVA) designed for healthcare providers of all sizes, offering a Software as a Service (SaaS) solution that streamlines both incoming and outgoing phone communications. This innovative bot efficiently engages with patients over the phone, addressing a wide range of inquiries from simple appointment scheduling to complex medical refill requests, callback inquiries, and more, while autonomously resolving some requests and directing others to appropriate staff members to ensure that no appointments or tasks slip through the cracks. Furthermore, SimboConnect presents patient interactions in a structured format, paving the way for extensive automation and insightful analytics. With its comprehensive 360-degree follow-up dashboard, healthcare professionals can access a complete history of patient communications in one centralized location. Patients appreciate the immediate responses without the hassles of lengthy wait times or cumbersome interactive voice response systems, while healthcare facilities benefit from the assurance that no calls or appointment requests are overlooked, ultimately enhancing the overall patient experience. This seamless integration into healthcare practices not only boosts efficiency but also fosters stronger patient-provider relationships.
API Access
Has API
API Access
Has API
Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Droxi
Country
United States
Website
droxi.com
Vendor Details
Company Name
Simbo AI
Founded
2019
Country
United States
Website
www.simbo.ai/
Product Features
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant