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Description
Enhance customer loyalty by focusing on service drive retention. The Driver’s Advocate System simplifies customer retention by offering a tailored and rewarding experience, which encourages increased interaction with your dealership. This system includes a service scheduler that sends direct, mileage-based messages for service and maintenance reminders. Additionally, it features a loyalty point tracker that allows customers to redeem points for discounts on dealership services or as a contribution toward their next vehicle purchase from the same dealership. It also boasts a theft tracker that notifies users if their vehicle is moved while unattended, a user-friendly fuel finder, and many other valuable tools! The Driver’s Advocate System is compatible with both Apple and Android devices, making it accessible to a wide range of users. To get started, simply visit your device's app store and search for the “Maintain Auto” app.
Description
VUE DMS is a cloud-based automotive dealership management platform that combines sales, finance, accounting, service, and parts operations within a unified system. Developed by Dominion DMS and hosted on Microsoft Azure, the software provides centralized access to operational data and dealership workflows. Its sales and finance module supports vehicle inventory management, customer records, multiple deal scenarios, financing documentation, and electronic deal jackets. The accounting module includes general ledger management, accounts payable and receivable, financial reporting, intercompany transactions, and configurable posting workflows. Service management capabilities allow advisors, technicians, and parts personnel to collaborate on repair orders simultaneously without locking records. The platform also supports digital vehicle inspections, technician timekeeping, service scheduling, customer texting, and automatic attachment of supporting documents to repair orders. Parts management tools provide inventory monitoring, purchasing, parts requests, special orders, invoicing, and communication between service and parts departments. VUE DMS includes universal search, customizable dashboards, role-based permissions, document archiving, and integrations with third-party dealership software providers. Its cloud-native architecture supports geographically redundant data protection, automatic upgrades, unlimited user access, and centralized dealership management.
API Access
Has API
No
API Access
Has API
No
Integrations
DriveCentric
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
EFG Companies
Founded
1977
Country
United States
Website
www.efgcompanies.com/products/drivers-advocate/
Vendor Details
Company Name
Dominion DMS
Founded
2006
Country
United States
Website
www.vuedms.com
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
Yes
Customer Database
No
Document Management
Yes
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
Yes
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
Yes
Service Department
No
Used Car Lot
No
Website Integration
Yes
Auto Dealer Accounting
Buy-Here-Pay-Here
No
Collections Management
No
Expense Management
No
Financing Management
No
Inventory Management
No
Lease-Here-Pay-Here
No
Parts Management
No
Payroll Management
No
Recurring Billing
No
Sales Management
No
Sales Tax Management
No
Service Department
No
Automotive CRM
Call Logging
No
Contact Management
No
Customer Support
No
Inventory Management
No
Lease Management
No
List Management
No
Marketing Automation
No
Product Catalog
No
Quotes / Proposals
No
Service Department Management
No
Showroom Management
No
Territory Management
No
Dealership Management
Accounting
No
Auto Dealerships
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
Equipment Dealerships
No
F&I Management
No
Financing Management
No
Form Printing
No
Lease Management
No
Marine Dealerships
No
Online Inventory
No
Parts Management
No
Powersports Dealerships
No
RV Dealerships
No
Service Department
No
Trailer Dealerships
No
Used Car Dealerships
No
Website Integration
No
