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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dragonfly OS is a cloud-centric platform designed to enhance last-mile delivery and operational processes for businesses managing both local and scheduled deliveries. It facilitates merchant order entry via a user-friendly web portal and API, while also providing tools for dispatch and route optimization, driver allocation, real-time delivery updates, customer alerts, and delivery confirmation. The platform encompasses a variety of documented workflows, which include same-day package deliveries, catering and restaurant orders, meal kit distributions, medical and pharmacy deliveries, as well as industrial third-party logistics for final mile services. Additionally, Dragonfly OS provides RESTful APIs, webhooks, and an MCP server that allows partners and software development teams to seamlessly integrate delivery workflows with their existing systems. Its features aimed at merchants include white-label tracking options, online ordering capabilities, catering management solutions, customer database management, and comprehensive multi-location reporting. Serving a diverse clientele that includes merchants, marketplaces, software platforms, and logistics providers, Dragonfly's service coverage extends across the United States and Canada, ensuring broad accessibility for its users. Overall, Dragonfly OS is tailored to meet the evolving needs of businesses in the delivery sector, streamlining processes and enhancing operational efficiency.

Description

Spoke Dispatch is a sophisticated platform designed for planning delivery routes and managing dispatch operations, enabling businesses to enhance their delivery efficiency by generating optimal routes automatically from a starting point and a list of destinations, thereby allowing drivers to maximize their deliveries with minimal driving. Once the routes are established, users receive updated estimated arrival times for each stop that change dynamically as deliveries progress, and they have the ability to re-optimize remaining stops to navigate around traffic and adhere to delivery schedules, all while being able to view specific details related to each stop, including special instructions, access codes, and recipient information. The platform excels in facilitating real-time route management and adjustments, enabling teams to fine-tune their plans on the go, mitigate unnecessary detours, and significantly reduce the time spent on daily routes. Additionally, it seamlessly integrates with popular navigation applications, providing drivers with turn-by-turn directions directly through the mobile interface. Both drivers and dispatchers can efficiently collaborate from a unified dashboard, which allows for route assignments, progress tracking, and other essential operational tasks, fostering a more organized and productive delivery process. This comprehensive approach not only streamlines logistics but also enhances communication among team members, ensuring that everyone is aligned and informed throughout the delivery cycle.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Cartwheel Yes 
Google Maps No 
Grubhub Yes 
Model Context Protocol (MCP) Yes 
Nash Yes 
Olo Yes 
Onfleet Yes 
QuickBooks Online Yes 
Sharebite Yes 
Shopify No 
Spoke Route Planner No 
Stripe Yes 
Zapier No 
ezCater Yes 

Integrations

Cartwheel No 
Google Maps Yes 
Grubhub No 
Model Context Protocol (MCP) No 
Nash No 
Olo No 
Onfleet No 
QuickBooks Online No 
Sharebite No 
Shopify Yes 
Spoke Route Planner Yes 
Stripe No 
Zapier Yes 
ezCater No 

Pricing Details

$99/month
Online Ordering Starter is $99/month for single-location restaurants. Growth is $249/month and adds catering and delivery integration; Enterprise is $499/month and adds multi-location support, corporate accounts, advanced analytics, and API access. Custom enterprise pricing is offered for delivery services.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Dragonfly Tech, Inc.

Founded

2024

Country

United States

Website

trydragonfly.com

Vendor Details

Company Name

Spoke

Country

United Kingdom

Website

spoke.com/dispatch

Product Features

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Product Features

Courier

Barcode Support No 
Billing & Invoicing No 
Compensation Management No 
Customer Database No 
Dispatch Management No 
Job Assignment Management No 
Label Printing No 
Order Entry No 
Routing No 
Scheduling No 

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking No 

Alternatives

No Alternatives

Alternatives

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