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features
design
support

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Description

Dragonfly OS is a cloud-centric platform designed to enhance last-mile delivery and operational processes for businesses managing both local and scheduled deliveries. It facilitates merchant order entry via a user-friendly web portal and API, while also providing tools for dispatch and route optimization, driver allocation, real-time delivery updates, customer alerts, and delivery confirmation. The platform encompasses a variety of documented workflows, which include same-day package deliveries, catering and restaurant orders, meal kit distributions, medical and pharmacy deliveries, as well as industrial third-party logistics for final mile services. Additionally, Dragonfly OS provides RESTful APIs, webhooks, and an MCP server that allows partners and software development teams to seamlessly integrate delivery workflows with their existing systems. Its features aimed at merchants include white-label tracking options, online ordering capabilities, catering management solutions, customer database management, and comprehensive multi-location reporting. Serving a diverse clientele that includes merchants, marketplaces, software platforms, and logistics providers, Dragonfly's service coverage extends across the United States and Canada, ensuring broad accessibility for its users. Overall, Dragonfly OS is tailored to meet the evolving needs of businesses in the delivery sector, streamlining processes and enhancing operational efficiency.

Description

Elite EXTRA: Transforming Last Mile Logistics Elite EXTRA is dedicated to revolutionizing last mile logistics with its state-of-the-art software suite. Our goal is to streamline your logistics processes, enhance your profitability, and deliver exceptional customer experiences. Since our establishment in 2008, we have been at the cutting edge of logistics innovation, serving over 325,000 users globally. Advanced Solutions for Simplified Logistics At Elite EXTRA, we recognize the challenges inherent in last mile logistics. Our software suite is crafted to address these challenges directly, offering powerful tools that optimize routing, improve delivery accuracy, and ensure timely deliveries. By utilizing our solutions, businesses can reduce operational costs, boost efficiency, and exceed customer expectations. Commitment to Excellence Elite EXTRA is more than just a software provider; we are your partner in success. Our team is dedicated to hard work and treating customers with the utmost respect. We recognize that every business is unique, which is why we offer personalized support and tailored solutions to meet your specific needs.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

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Screenshots View All

Integrations

Automate.io No 
CDK Global No 
Cartwheel Yes 
Datatrac No 
Dealertrack DMS No 
Excede DMS No 
Food Connex No 
Geotab No 
Grubhub Yes 
Karmak Fusion No 
MAM Autowork Online No 
Model Context Protocol (MCP) Yes 
Nash Yes 
NetSuite No 
Olo Yes 
Onfleet Yes 
QuickBooks Online Yes 
Sharebite Yes 
ezCater Yes 

Integrations

Automate.io Yes 
CDK Global Yes 
Cartwheel No 
Datatrac Yes 
Dealertrack DMS Yes 
Excede DMS Yes 
Food Connex Yes 
Geotab Yes 
Grubhub No 
Karmak Fusion Yes 
MAM Autowork Online Yes 
Model Context Protocol (MCP) No 
Nash No 
NetSuite Yes 
Olo No 
Onfleet No 
QuickBooks Online No 
Sharebite No 
ezCater No 

Pricing Details

$99/month
Online Ordering Starter is $99/month for single-location restaurants. Growth is $249/month and adds catering and delivery integration; Enterprise is $499/month and adds multi-location support, corporate accounts, advanced analytics, and API access. Custom enterprise pricing is offered for delivery services.
Free Trial Yes 
Free Version No 

Pricing Details

$30
Pricing quotes are custom based on the needs of the customer. Monthly pricing includes per user license, monthly access license and a initial startup fee. Customized quotes are provided at no charge.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Dragonfly Tech, Inc.

Founded

2024

Country

United States

Website

trydragonfly.com

Vendor Details

Company Name

Elite EXTRA, an Epicor solution

Founded

1996

Country

United States

Website

eliteextra.com

Product Features

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Product Features

Delivery Management

Customer Portal Yes 
Dispatch Management Yes 
Driver ETA Yes 
Driver Management Yes 
For Courier Services Yes 
For Freight Yes 
For Restaurants No 
Order Tracking Yes 
Routing Yes 
Scheduling Yes 
Signature Capture Yes 
Surveys & Feedback No 

Fleet Management

Dispatch Management Yes 
Employee Management Yes 
Fuel Management Yes 
GPS Tracking Yes 
Incident Reporting Yes 
Inspection Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Mileage Tracking Yes 
Motor Pool No 
Routing Yes 
Tire Management Yes 
VIN Lookup Yes 
Work Order Management Yes 

Logbook

Asset Tracking No 
Audit Trails No 
Data Search No 
Employee Time Clock No 
For Drivers No 
For Pilots No 
User Access Permissions No 
Violation Tracking No 

Logistics

3PL No 
Barcoding / RFID No 
CRM No 
Container Tracking No 
Cross Docking No 
Fleet Management Yes 
Inventory Management No 
Order Management Yes 
Purchasing No 
Scheduling No 
Shipping Management No 
Transportation Management No 

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Route Planning

Capacity Planning Yes 
Drag & Drop Scheduling Yes 
Driver Management Yes 
Emergency Dispatch Yes 
GPS Tracking Yes 
Performance Metrics Yes 
Route Costing Yes 
Territory Management Yes 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management No 
Contract Management Yes 
Customer Database No 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

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