Average Ratings 5 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Azure Marketplace
Dragon Speech Recognition
Dynamics 365 Customer Service
EpicCare EMR
Microsoft Cloud for Healthcare
Microsoft Dynamics 365
Microsoft Power BI
Microsoft Teams
PracticeSuite
UpToDate
Voicepoint Spark
eClinicalWorks

Integrations

Azure Marketplace
Dragon Speech Recognition
Dynamics 365 Customer Service
EpicCare EMR
Microsoft Cloud for Healthcare
Microsoft Dynamics 365
Microsoft Power BI
Microsoft Teams
PracticeSuite
UpToDate
Voicepoint Spark
eClinicalWorks

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$110/month
Free Trial
Free Version

Deployment

SaaS
iPhone App
iPad App
Android App
Windows
Mac
Linux

Deployment

SaaS
iPhone App
iPad App
Android App
Windows
Mac
Linux

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

www.microsoft.com/en-us/health-solutions/clinical-workflow/dragon-medical-one

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

www.microsoft.com/en-us/dynamics-365/products/contact-center

Product Features

Medical Transcription

Abbreviation Expansion
Archiving & Retention
Audio File Management
Audio Transmission
Customizable Macros
Transcription Reporting
Voice Capture
Voice Recognition

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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