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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

This response is intended for distributors aiming to streamline their sales processes while ensuring a smooth and enjoyable experience for customers, irrespective of the sales channel utilized. It features a functional interface that seamlessly integrates with your existing systems. Our Product Information Management (PIM) solution enables you to create, consolidate, and arrange your product content from one centralized location. With an easy-to-use back office, you can oversee your operations effectively and enhance communication between it and various sales channels. Ensure a seamless collection process and foster effective omnichannel interactions. Additionally, empower your teams with mobile tools designed to deliver an exceptional customer experience and improve your in-store management capabilities, ultimately driving greater satisfaction and loyalty.

Description

Engage in meaningful dialogue and proactive communication with your customers! Engagent is a cutting-edge Customer Interaction solution that enables real-time engagement with your clients through its advanced Artificial Intelligence (AI) and BOT systems, delivering timely responses, information, and assistance while also predicting user interests based on their browsing activities on your website or mobile app. This innovative solution enhances the service experience for both customers and users by utilizing machine learning technologies that comprehend inquiries and provide the most relevant answers in natural language. Moreover, Engagent facilitates quick, thorough assistance and proactive conversations through real-time self-service, ensuring a seamless experience. By offering a straightforward, 24/7 service for users, it also presents a cost-effective solution for your business. Notably, PAT's Engagent has been recognized in the Gartner Report “Market Guide for Virtual Customer Assistants” as one of the 28 key vendors in the global industry benchmark, affirming its status as a leader in the market. This recognition highlights the effectiveness and reliability of Engagent in enhancing customer interaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

coQliQo

Country

France

Website

www.solucia.fr/coqliqo

Vendor Details

Company Name

PAT

Founded

1992

Country

Italy

Website

www.pat.eu

Product Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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