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Description
By leveraging Artificial Intelligence and Exit Intent Technology, the DontGo chatbot effectively understands how customers seek information online and activates when a visitor attempts to leave your website, thus transforming more casual browsers into actual purchasers. A staggering 92% of online visitors depart from a site without engaging in any meaningful way, so it's essential to retain them. When a potential customer is exploring your site, perhaps perusing your products or even adding items to their cart, they might hesitate due to uncertainty about pricing or unresolved questions that your site fails to address. As a result, they could abandon their visit. This is precisely the purpose of exit intent technology: it triggers a pop-up window when the user attempts to close the browser tab or navigate away from your site, prompting them to reconsider their decision. This strategic intervention not only helps in retaining potential customers but also increases the likelihood of converting those who might otherwise leave without making a purchase.
Description
LiveAssist functions as an AI-driven assistant on websites, engaging visitors through interactive conversations rather than relying on traditional static forms. During these chats, it determines the visitor's purpose, assesses their likelihood to make a purchase, and gathers essential information for your team, including their name, contact details, and specific interests, ultimately providing a well-organized lead that your representatives can promptly respond to. The process is streamlined through a four-step framework that directs each interaction, analyzes it for sales relevance, differentiates genuine leads from casual inquiries, and delivers a concise summary along with suggested follow-up actions. Additionally, LiveAssist accommodates over 100 languages while ensuring compliance with GDPR regulations regarding data management. Positioned as a fully managed service rather than a do-it-yourself bot creation tool, it is particularly beneficial for sectors like home services and real estate, where timely follow-ups are critical to preventing lost inquiries or missed opportunities during off-hours. With its focus on effective communication and lead qualification, LiveAssist enhances the customer engagement experience in diverse business landscapes.
API Access
Has API
API Access
Has API
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Integrations
No details available.
Integrations
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$250/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DontGo
Founded
2016
Country
United States
Website
dontgo.com
Vendor Details
Company Name
LiveAssist
Country
United States
Website
liveassist.io
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration