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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A staggering 80% of employees have inadvertently disclosed sensitive company information to AI tools, leading to concerns about data security. Unfortunately, attempting to completely prevent this behavior may not be feasible. Instead, a more effective approach is to offer a compliant framework for using AI tools, utilizing specific models and servers that are exclusively dedicated to your organization. The most exciting aspect of this solution is the ability to customize the AI model with your company's specific knowledge, enabling it to accurately respond to inquiries related to your organizational information. To explore this opportunity, you can try it out for free with no credit card needed, or you can schedule a complimentary onboarding call to receive two months of premium access at no cost! Additionally, this allows your team to leverage AI safely while protecting sensitive data.

Description

Helpfruit combines chatbots across web and social media platforms, live chat, and a comprehensive knowledge base into a single solution for brands committed to delivering reliable customer service. Trust is essential for any brand, and Helpfruit incorporates numerous safeguards to ensure that your customer interactions are secure and dependable. With a robust ISO27001 certification, Helpfruit guarantees that there are no inaccuracies or data breaches related to public GPT models. All content is managed through a unified knowledge base, ensuring that only verified information is accessible to users. While businesses often rely on email, ticketing systems, and call centers for customer support, these methods can fall short when customers seek immediate answers. Helpfruit addresses this issue by serving as an effective self-service platform, capable of resolving 80% of customer inquiries across preferred channels such as social media (including Instagram, Facebook, and WhatsApp), web chat, and help pages. By streamlining customer support, Helpfruit empowers your customers to find the solutions they need quickly and conveniently, enhancing their overall experience. Ultimately, this not only boosts customer satisfaction but also fosters loyalty towards your brand.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

Facebook Messenger
Google Analytics
Instagram
Microsoft Dynamics 365
Microsoft Teams
Salesforce
Slack
WhatsApp
Zapier
Zendesk

Integrations

Facebook Messenger
Google Analytics
Instagram
Microsoft Dynamics 365
Microsoft Teams
Salesforce
Slack
WhatsApp
Zapier
Zendesk

Pricing Details

€19.99 per month
Free Trial
Free Version

Pricing Details

$199 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Doku-Chat.de

Founded

2023

Country

Germany

Website

doku-chat.de/

Vendor Details

Company Name

Helpfruit

Country

New Zealand

Website

www.helpfruit.com

Product Features

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

Cassidy Reviews

Cassidy

Cassidy AI