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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Docusnap efficiently catalogs your network's infrastructure, hardware, software, and standard application servers. With its capabilities, you can effortlessly generate network diagrams, evaluation reports, operational manuals, and contingency strategies. Docusnap provides insights into data access permissions and verifies the proper licensing of your software. Additionally, it allows for the identification of current IT dependencies. You can trust Docusnap to produce detailed reports and visual representations of your network. Furthermore, it enables the creation of essential operational documents and contingency plans while offering clarity on data access and software compliance. At itelio, we prioritize our team, as the company's achievements stem from the expertise and dedication of our talented workforce. Currently, itelio GmbH boasts a diverse team of around 90 professionals from different countries, each contributing to our collective success. This diversity enriches our company culture and drives innovation.

Description

Sunrise IT Service Management is a comprehensive platform to manage today's process-centric IT organization. Today's IT department acts as an organizational enabler and business supporter. Help desk software can manage a wide range of operations and processes to ensure successful technology investments. Sunrise IT Service Management software provides an end-to-end solution to support your organization's goals, not just IT departments.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Automox
ChatGPT
Docusign
Jira Work Management
Lansweeper
Mailchimp
Microsoft 365
Microsoft Azure
Microsoft Exchange
Microsoft Graph
Microsoft Intune
Microsoft Planner
Microsoft Power Automate
Microsoft Power BI
Microsoft Teams
Pipedrive
Slack
Textlocal
VMware Cloud

Integrations

Automox
ChatGPT
Docusign
Jira Work Management
Lansweeper
Mailchimp
Microsoft 365
Microsoft Azure
Microsoft Exchange
Microsoft Graph
Microsoft Intune
Microsoft Planner
Microsoft Power Automate
Microsoft Power BI
Microsoft Teams
Pipedrive
Slack
Textlocal
VMware Cloud

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

itelio

Founded

2004

Country

Germany

Website

www.itelio.com/en/docusnap/

Vendor Details

Company Name

Sunrise Software

Founded

1994

Country

United Kingdom

Website

www.sunrisesoftware.com

Product Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Product Features

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

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