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Average Ratings 89 Ratings

Total
ease
features
design
support

Description

Doctible is a leading patient engagement platform favored by healthcare providers. It excels in attracting and retaining patients with features like online reputation management, website management, 2-way texting, reminders, traffic alerts, smart scheduling, digital forms, patient recall, campaigns, and a virtual waiting room. Doctors and staff appreciate the automated workflows for collecting online reviews and the user-friendly tools for easy appointment booking and timely arrivals.

Description

A virtual waiting room is a page that keeps visitors away from busy websites and then feeds them back to the protected site at a pace it can handle, while maintaining responsiveness and performance. Websites can handle sudden or unexpected peaks in traffic without a website crash. It also means that websites don't have to waste energy on additional servers when they are not busy. This makes it green tech, if implemented correctly. Fair virtual waiting rooms return visitors in first-come first-served fashion. A good virtual waiting area should keep visitors informed about their progress and the remaining wait time. A crashed website is the worst thing for your business. High-demand sales not only damage your servers but also damage your reputation. Smooth branding can help you protect your customers' goodwill. Our original patented virtual waiting room technology allows you to show your customers that fairness is important while providing a fully branded customer journey.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon CloudFront No 
Android No 
Apple iOS No 
ChiroTouch Yes 
Cloudflare No 
Google Tag Manager No 
Java No 
JavaScript No 
Magento No 
Node.js No 
OrthoTrac Yes 
PHP No 
PracticeWorks Yes 
Python No 
React No 
Ruby No 
Sensei Cloud Yes 
WinOMS Yes 
WooCommerce No 
WordPress No 

Integrations

Amazon CloudFront Yes 
Android Yes 
Apple iOS Yes 
ChiroTouch No 
Cloudflare Yes 
Google Tag Manager Yes 
Java Yes 
JavaScript Yes 
Magento Yes 
Node.js Yes 
OrthoTrac No 
PHP Yes 
PracticeWorks No 
Python Yes 
React Yes 
Ruby Yes 
Sensei Cloud No 
WinOMS No 
WooCommerce Yes 
WordPress Yes 

Pricing Details

$199
Choose between our Gold, Gold Plus, and Platinum packages on an annual plan or monthly subscription.
Free Trial Yes 
Free Version No 

Pricing Details

Free
You can create a Virtual Waiting Room on our Free Tier right now. Our Free Tier gives you more than any other Virtual Waiting Room provider, and is ideal if you want to try out Queue-Fair, with full Portal access and a range of branding options for your Queue Pages included. You won't find a more comprehensive free Virtual Waiting Room or free online queue offering anywhere.

If you are running a busier website or mobile app, require full HTML control, need multiple queues or Queue-Fair's advanced security features, then our Unlimited Service is better suited to your needs. We have a range of pricing plans to suit your use-case and offer a 25% discount guarantee against any comparable surge protection quote, so you can be sure of getting the best rates from us - full details. We are also happy to arrange a Free Trial for you.

There is no limit to the size of the queue (capacity) on either plan - Queue-Fair will queue as many people as you need, and add them to the queue as fast as they arrive.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Doctible

Founded

2013

Country

United States

Website

www.doctible.com

Vendor Details

Company Name

Queue-Fair

Founded

2004

Country

United Kingdom

Website

queue-fair.com

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management Yes 
Call Reminders Yes 
Email Reminders Yes 
Online Booking Yes 
Payment Reminders Yes 
Recurring Appointments Yes 
Rescheduling Yes 
SMS Messaging Yes 
Two-Way Messaging Yes 

Dental

Appointment Management Yes 
Appointment Reminders Yes 
Claims Management No 
Clinical Charting No 
Imaging No 
Inventory Management No 
Patient Account Management No 
Patient Billing No 
Patient Records Management No 
Treatment Planning No 

Patient Engagement

Appointment Scheduling Yes 
Care Planning No 
Collaboration Yes 
Messaging Yes 
Mobile Access Yes 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Reputation Management

Campaign Management Yes 
Gamification Yes 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Alternatives

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