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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Streamline and enhance your marine service operations with our comprehensive, cloud-based solution tailored to the needs of marine professionals. Our platform enables you to quickly generate estimates on-site or online, making customer service seamless. Effortlessly manage work order deposits and accept a variety of payment methods, whether in person or contactless. Features include automated reminders for invoices and updates for change orders, ensuring that customer billing is handled efficiently. This all-in-one solution provides real-time dashboards and reporting, allowing you to monitor key metrics such as revenue, profitability, and technician performance. Simplified processes for estimate creation and customer approval make your workflow smoother, while you can easily accept payments directly from vessels in multiple forms. Stay connected with your clients through email and SMS for appointment confirmations, reminders, and job updates. Our mission is to empower and educate both current and aspiring marine professionals, providing the tools they need to succeed in a competitive industry. With our innovative solution, you can focus more on delivering exceptional service and less on administrative tasks.

Description

Leverage Customer Relationship Management (CRM) tools to streamline responses, enhance reaction times, send focused communications, and monitor all activities effectively. Real-time statistics equip you with pertinent information at your fingertips, while custom metrics can be quickly tailored to meet your specific needs. With WebConnector, integrating online forms, product listings, booking systems, surveys, and customer management into any static or content management system website becomes a seamless task. Experience the benefits of automated customer acquisition! Personalized email campaigns and automated follow-up messages (FollowUps) can boost sales by an impressive 200 to 300 percent. Utilize Factura for efficient management of quotes, orders, invoices, delivery notes, reminders, and inventory. By automating various workflows, you can significantly save time and enhance productivity in your operations. This streamlined approach not only simplifies processes but also allows businesses to focus on growth and customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

2Subscribe

Integrations

2Subscribe

Pricing Details

$149 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DockWorks

Country

United States

Website

www.dockworks.co/home

Vendor Details

Company Name

Worldsoft

Founded

2000

Country

Switzerland

Website

www.worldsoft-wbs.info/

Product Features

Marine

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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