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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dock is an AI-powered revenue enablement platform built for modern B2B go-to-market teams. Deal rooms, onboarding hubs, and client portals give sellers and customer success teams one shared space to work with buyers at every stage. An AI-powered content library makes it easy to find and share the right materials, while built-in learning tools and playbooks keep reps equipped in the flow of work. The result is a faster path from first meeting to closed deal to successful customer.

Description

SmartKarrot, a cloud-based solution for Customer Success & Account Management allows teams to manage Customer Growth (Expansion/Retention & Renewal), with a platform focussed on Intelligence & Automation. 1. SmartKarrot is built on Augmented Intelligence and proactive handles complex use cases related to Expansion & Retention. Multiple products, service lines, and geographies. 2. Our customers can scale efficiently with our intense focus on Automation & Playbooks. 3. Our New Age Design with a PLG mindset makes for a great user experience. 4. Our unlimited user packages allow our clients to be truly Customer Centric and enable great alignment within their teams.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Asana
Salesforce
Slack
Amazon EC2
Amazon Web Services (AWS)
Avoma
ClickUp
Confluence
Fathom
Google Drive
Google Slides
HubSpot CRM
Jira
Linear
Microsoft SharePoint
Microsoft Teams
Microsoft Word
Notion
Vimeo
YouTube

Integrations

Asana
Salesforce
Slack
Amazon EC2
Amazon Web Services (AWS)
Avoma
ClickUp
Confluence
Fathom
Google Drive
Google Slides
HubSpot CRM
Jira
Linear
Microsoft SharePoint
Microsoft Teams
Microsoft Word
Notion
Vimeo
YouTube

Pricing Details

$350 per month
Dock offers four plans to fit teams at every stage.

The Free plan is available at no cost for individuals and small teams, and includes up to 50 workspaces and basic integrations with tools like Slack, Loom, and PandaDoc.

The Standard plan starts at $350/month and is designed for startups. It includes everything in Free plus 5 users, unlimited workspaces, basic CRM integrations with Salesforce and HubSpot, and advanced integrations with tools like Gong and Chorus.

The Premium plan is $1,000/month (billed annually) for growing companies. It includes everything in Standard plus 10 users, content management, learning playbooks, sales order forms, connected workspaces, advanced CRM, white-labeling, webhooks, priority support, and an onboarding session with the Dock team.

The Enterprise plan is available for larger organizations and includes everything in Premium plus a learning management system (LMS), custom domain and email, API access, automation, SSO, dedicated customer success, and managed implementation. Pricing is available on request.
Free Trial
Free Version

Pricing Details

Pricing shared after discussions. Available in 2 Models:
(A) - Outcome-based pricing linked to your success.Leverage the option of unlimited users.
(B) - Customized Pricing based on specific client needs.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dock

Founded

2021

Country

United States

Website

www.dock.us

Vendor Details

Company Name

SmartKarrot Inc

Founded

2018

Country

United States

Website

www.smartkarrot.com

Product Features

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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Alternatives

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