Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The release of DocFetcher Pro version 1.15 has just occurred, marking a minor maintenance update that addresses three specific bugs: two crashes related to tar.gz and 7z archive files, along with a minor glitch in the preview pane. For more comprehensive information, you can refer to the changelog. Activity around DocFetcher Pro has been somewhat limited recently, primarily due to the development focus on the upcoming DocFetcher Pro Server. Another contributing factor is that most issues affecting DocFetcher Pro have already been resolved. For those unfamiliar, DocFetcher Pro Server is a specialized version designed to function as an indexing and search server, allowing access for multiple clients remotely via a web browser interface. Unfortunately, there is disappointing news regarding the expected release timeline for DocFetcher Pro Server; it is unlikely to be completed by the end of 2021 as originally planned, which has raised concerns among users eagerly awaiting its launch. As the development team continues to work on these projects, users are encouraged to stay updated on any further announcements.
Description
ShipLog is a cloud-based tool designed for gathering customer feedback and facilitating release communications, specifically aimed at individual SaaS entrepreneurs and small product development teams. It features a public feedback board where users can propose enhancements and cast votes, complete with status filtering options and optional moderation capabilities. Teams are able to create a public changelog using Markdown, categorize updates, and provide an RSS feed, all while keeping users informed by updating the statuses of requests as they are completed. An embeddable JavaScript widget allows users to submit their feedback or view updates directly within an application, and the option for verified-user voting links feedback submissions to authenticated users. Additionally, ShipLog offers a REST API and a remote Model Context Protocol (MCP) server that compatible AI clients can utilize to search through and summarize feedback, adjust item statuses, and create or release changelog updates. The platform includes a free plan that accommodates up to 10 feedback items and 10 changelog entries, while the premium plan eliminates these limits and removes branding for projects requiring additional features. With these tools, teams can efficiently manage customer insights and communicate changes effectively.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Model Context Protocol (MCP)
No
Pricing Details
$40 one-time payment
Free Trial
No
Free Version
No
Pricing Details
$0
Free plan: $0, one project, up to 10 feedback items and 10 changelog entries. Captain: $9/month per project or $90/year, with unlimited feedback and changelog entries, API and MCP access, and ShipLog branding removal. Existing accounts keep their original limits.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DocFetcher Pro
Website
docfetcherpro.com
Vendor Details
Company Name
ShipLog
Country
Canada
Website
shiplog.ca
Product Features
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No