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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The DocAve Software Platform offers centralized or delegated management of one or more SharePoint environments, enabling IT teams to scale more effectively than ever. With DocAve as an invaluable ally for your IT staff, every action is thoroughly audited, empowering the help desk while providing business leaders with the necessary control and insights. Robust backup and data protection solutions ensure round-the-clock access, addressing a multitude of challenges such as malware attacks, natural disasters, and user mistakes. Transitioning to Office 365 or the newest SharePoint versions guarantees that you stay updated with cutting-edge technology. Additionally, operational control allows for seamless adjustments to settings, configurations, permissions, and information architecture, enhancing your overall efficiency. By improving data quality and enabling tiered storage, you can significantly reduce storage expenses while working more productively. For those contemplating a transition to Microsoft Office 365 or already engaged in the process, consider adopting our cloud-first strategy for hybrid management to maximize your resources. This approach not only streamlines operations but also positions your organization for future growth and innovation.

Description

VServiceManagement offers a cloud-centric solution tailored for the intricate nature of modern post-sales service scenarios. It combines advanced warranty and entitlement management along with top-tier field service operations management into one cohesive package, allowing businesses to craft and execute their own unique processes. By utilizing this platform, companies can consistently provide outstanding service, monitor their operations, and innovate new offerings to enhance customer satisfaction. Additionally, VContactCenter serves as a cloud-first option for contemporary multichannel and multi-client contact centers, equipping organizations with all necessary tools to refine customer relationships, such as agent support, CTI integration, and customizable workflow designs, while also maintaining effective oversight of backend operations. ACCO Brands, a recognized name in the office supplies and equipment sector, utilizes VServiceManagement to empower its service technicians in efficiently handling every element of their service engagements, thereby streamlining their workflow and improving customer interactions. This integration of advanced solutions not only bolsters operational efficiency but also fosters a more responsive service environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AvePoint
Microsoft 365
Microsoft Office 2021
Microsoft SharePoint

Integrations

AvePoint
Microsoft 365
Microsoft Office 2021
Microsoft SharePoint

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AvePoint

Country

United States

Website

www.avepoint.com/products/hybrid/docave

Vendor Details

Company Name

Vertical Solutions

Founded

1986

Country

United States

Website

www.vertsol.com

Product Features

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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