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features
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support

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Description

Challenges in selling to the US healthcare sector often stem from inadequate data, as horizontal databases frequently associate individuals with companies based solely on their email domains. This results in misidentifications, such as a nurse manager at a remote clinic being linked to a health system hundreds of miles away or not being recognized at all. While healthcare data vendors are familiar with the facilities, they lack insight into the individuals, and most do not engage in proactive outreach efforts. Dmand AI, however, encompasses a comprehensive view of the entire US healthcare landscape, accurately mapping every health system, integrated delivery network (IDN), hospital, division, physician group, and outpatient site within a detailed organizational hierarchy. With over 7 million healthcare professionals and more than 8 million executives linked at the site level, the platform boasts contact coverage for emails, direct dials, and LinkedIn that surpasses other tools and data providers by 40%. In addition to robust data, Dmand AI offers in-depth profiles for every healthcare professional and executive, facilitates network discovery to identify existing connections to prospects, and includes AI-driven research modules. Moreover, it provides multi-channel outreach sequences, a centralized inbox for communications, and enterprise-level access controls, all while seamlessly integrating with platforms like Salesforce, HubSpot, Slack, Google Workspace, and Outlook for enhanced functionality and collaboration.

Description

Surpass consumer expectations for care while fostering unprecedented growth and loyalty. Press Ganey's cutting-edge Consumer Experience technology is set to transform patient acquisition, retention, and reputation management within your healthcare organization. The recent acquisition of SPH Analytics (SPH), a frontrunner in measuring and enhancing member experience in the health insurance sector, marks a pivotal moment for Press Ganey. By integrating its premier patient experience data with SPH's comprehensive member experience insights, Press Ganey aims to create a cohesive understanding of provider and payer dynamics, ultimately leading to improved healthcare outcomes. Your dedicated Press Ganey success team will be available to support and guide you at every phase of the journey. Our ongoing commitment to investing in advanced technology and exceptional talent ensures that our clients remain leaders in the healthcare industry, equipped to meet future challenges effectively. Together, we can pave the way for a more integrated and responsive healthcare system.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Workspace
HubSpot CRM
Microsoft Outlook
Salesforce
Slack

Integrations

Google Workspace
HubSpot CRM
Microsoft Outlook
Salesforce
Slack

Pricing Details

$249/user/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dmand AI

Founded

2024

Country

United States

Website

dmand.ai

Vendor Details

Company Name

Press Ganey

Founded

1985

Country

United States

Website

www.pressganey.com

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Alternatives

Alternatives