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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Streamline your operations, boost sales, and enhance customer satisfaction with Distributely, the unique lead and ticket routing application specifically designed for HubSpot. With its rules-driven system, Distributely enables the assignment of leads and support requests based on various factors such as availability, geographic location, or specialized knowledge, eliminating the need for manual intervention and preventing workflow conflicts. Its seamless integration with HubSpot workflows allows businesses to utilize Distributely as a valuable addition to their current lead management and customer support strategies. This app stands out as the only solution tailored for businesses scaling on the HubSpot platform. Not only is it quick to set up within a few minutes, but it also possesses the robustness required for large-scale sales and customer service teams, empowering leaders to prioritize performance improvements over repetitive tasks. Furthermore, Distributely is user-friendly and comes with the backing of a top-tier HubSpot solution partner, ensuring that clients benefit from deep industry knowledge in marketing, sales, and operations. Ultimately, with Distributely, organizations can experience a significant transformation in their efficiency and customer engagement strategies.

Description

A user-friendly Customer Success Management (CSM) tool designed for seamless integration into the existing tool ecosystem of small and medium-sized enterprises (SMEs). This tool currently offers integration with popular CRM systems such as HubSpot and ticketing platforms like Zendesk, allowing for the calculation of customer Health Scores derived from both ticketing and financial KPIs. Additionally, users can enhance its capabilities through various applications like Zapier and the Zendesk App. The flexibility to incorporate custom recommendations or utilize pre-existing suggestions further enriches the user experience. This adaptability ensures that SMEs can tailor the tool to meet their unique customer success needs effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

HubSpot CRM
HubSpot Customer Platform
Google Cloud Platform
HubSpot Service Hub
Salesforce
Zapier
Zendesk

Integrations

HubSpot CRM
HubSpot Customer Platform
Google Cloud Platform
HubSpot Service Hub
Salesforce
Zapier
Zendesk

Pricing Details

$100 per month
Free Trial
Free Version

Pricing Details

$16.99/month/admin account
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Distributely

Website

www.distributely.com

Vendor Details

Company Name

easy_CSM

Founded

2021

Country

Germany

Website

easycsm.de/en/

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Alternatives

Freshsuccess Reviews

Freshsuccess

Freshworks