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Description
Streamline your operations, boost sales, and enhance customer satisfaction with Distributely, the unique lead and ticket routing application specifically designed for HubSpot. With its rules-driven system, Distributely enables the assignment of leads and support requests based on various factors such as availability, geographic location, or specialized knowledge, eliminating the need for manual intervention and preventing workflow conflicts. Its seamless integration with HubSpot workflows allows businesses to utilize Distributely as a valuable addition to their current lead management and customer support strategies. This app stands out as the only solution tailored for businesses scaling on the HubSpot platform. Not only is it quick to set up within a few minutes, but it also possesses the robustness required for large-scale sales and customer service teams, empowering leaders to prioritize performance improvements over repetitive tasks. Furthermore, Distributely is user-friendly and comes with the backing of a top-tier HubSpot solution partner, ensuring that clients benefit from deep industry knowledge in marketing, sales, and operations. Ultimately, with Distributely, organizations can experience a significant transformation in their efficiency and customer engagement strategies.
Description
Smart Assignments and Rotations for Jira is an add-on from the Atlassian Marketplace that streamlines the ticket assignment process in Jira and Jira Service Management by leveraging customizable rules tailored to specific team needs. This tool empowers organizations to set up assignment guidelines based on a variety of criteria, including time zones, team availability, shifts, skill sets, functional areas, and user-defined conditions, thereby facilitating the automatic routing of tickets to the most suitable team member without any need for manual handling. Designed specifically for high-demand service and support settings, it alleviates the burden of constant ticket management and oversight, thus minimizing operational challenges by ensuring a smooth and consistent distribution of tasks. Additionally, it enhances workload balancing by assigning jobs according to logical criteria instead of subjective judgments, fostering a fair environment and mitigating problems like ticket cherry-picking or disproportionate workloads among teams. Ultimately, this tool not only increases efficiency but also contributes to a more equitable and organized work atmosphere.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Atlassian Clover
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Service Management
Microsoft 365
Salesforce
monday work management
Integrations
Amazon Web Services (AWS)
Atlassian Clover
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Service Management
Microsoft 365
Salesforce
monday work management
Pricing Details
$100 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Distributely
Website
www.distributely.com
Vendor Details
Company Name
Trundl
Founded
2014
Country
United States
Website
trundl.com/products/smart-assignments-and-rotations-for-jira/
Product Features
Product Features
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management