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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

At Worldpay from FIS, we recognize the challenges and frustrations that chargebacks bring, including the time, cost, and energy that could instead be directed toward expanding your business. These chargebacks not only cause operational headaches but can also create friction with customers, ultimately resulting in decreased sales. A significant portion of these issues could be mitigated by addressing claims sooner in the dispute process. The Disputes Deflector consolidates dispute data from various card brands, enabling you to respond to customer claims more swiftly and thereby minimize chargebacks and associated revenue losses. Moreover, Visa and Mastercard are rolling out new services aimed at curtailing the frequency of chargebacks. By utilizing these services, we empower you to provide necessary information earlier in the dispute progression, allowing you to issue refunds or take preventative measures, which can help stop a dispute from escalating into a chargeback. This proactive approach not only enhances customer satisfaction but also fortifies your bottom line.

Description

Revya specializes in deduction recovery and trade promotion management for consumer packaged goods (CPG) brands that distribute their products through various channels. It efficiently retrieves the weekly UNFI backup along with detailed K-Solve data from KeHE, meticulously organizes each entry by chargeback category, correlates promotional entries with their respective authorizations, verifies shortage claims against both the bill of lading and proof of delivery, and systematically files any discrepancies within the dispute periods designated by each distributor. In terms of planning, Revya evaluates promotions based on incremental case sales derived from historical scan data, adjusted for cannibalization, and calculates the delivered cost to provide a comprehensive report on the true cost of service per channel, taking into account the impacts of spoils, fines, and chargebacks that arose from the transactions. Unlike other Trade Promotion Management (TPM) tools that only forecast expenditures, Revya goes a step further by analyzing the retailer's actions post-promotion for a more accurate assessment. With over $120 million in managed deductions, Revya has processed more than 16,000 deductions across 14 different distributors and retailers, which include major players like UNFI, KeHE, US Foods, Sysco, Lowe's, and Menards, showcasing its significant impact in the industry. This comprehensive approach not only streamlines financial recoveries but also enhances strategic planning for future promotions, making Revya an essential asset for CPG brands.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FIS

Founded

1968

Country

United States

Website

www.fisglobal.com/en/merchant-solutions-worldpay/products/fis-disputes-deflector

Vendor Details

Company Name

Revya

Founded

2023

Country

United States

Website

www.revya.ai

Product Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Product Features

CPG

Customer Management
Electronic Data Interchange
Financial Accounting
Forecast / Demand Planning
Inventory Management
Lot Tracking
Pricing Management
Shopper Marketing
Trade Promotion

Trade Promotion Management

Analytics / ROI Tracking
Approval Workflow
Budgeting & Forecasting
Claims Management
Competitor Analysis
Compliance Management
Customer Management
Discount Management
Pricing Optimization
Promotion Calendar
Settlement Management
Trade Agreement Management

Alternatives

Alternatives