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Average Ratings 0 Ratings
Description
At Worldpay from FIS, we recognize the challenges and frustrations that chargebacks bring, including the time, cost, and energy that could instead be directed toward expanding your business. These chargebacks not only cause operational headaches but can also create friction with customers, ultimately resulting in decreased sales. A significant portion of these issues could be mitigated by addressing claims sooner in the dispute process. The Disputes Deflector consolidates dispute data from various card brands, enabling you to respond to customer claims more swiftly and thereby minimize chargebacks and associated revenue losses. Moreover, Visa and Mastercard are rolling out new services aimed at curtailing the frequency of chargebacks. By utilizing these services, we empower you to provide necessary information earlier in the dispute progression, allowing you to issue refunds or take preventative measures, which can help stop a dispute from escalating into a chargeback. This proactive approach not only enhances customer satisfaction but also fortifies your bottom line.
Description
RetailPath is an innovative platform crafted to automate and optimize the handling of retail shipping chargebacks, allowing Consumer Packaged Goods (CPG) brands to efficiently reclaim lost revenue from unwarranted chargebacks. Its standout feature, "zero-click disputes," enables teams to concentrate on generating revenue while the platform automates the dispute process, leading to improved results. Additionally, it provides automatic document collection, ensuring secure and encrypted storage for vital paperwork like bills of lading, purchase orders, and invoices, which centralizes all necessary information for easy access. With the inclusion of comprehensive analytics that offer real-time insights, teams can quickly pinpoint and resolve issues, boosting operational productivity. Furthermore, RetailPath excels in offering top-tier integrations, effortlessly connecting with existing systems such as Electronic Data Interchange (EDI) providers and third-party logistics partners, which allows for the automatic import of data and enhances overall workflow efficiency. This powerful combination of features positions RetailPath as a critical asset for CPG brands aiming to streamline their chargeback management processes.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FIS
Founded
1968
Country
United States
Website
www.fisglobal.com/en/merchant-solutions-worldpay/products/fis-disputes-deflector
Vendor Details
Company Name
RetailPath
Country
United States
Website
retailpath.xyz/
Product Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Product Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics