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Description
DispatchMind is a cloud-based solution designed for field service and job management aimed at service contractors and delivery teams. It empowers administrative personnel to log customer requests, arrange and allocate technicians, and monitor tasks via a job board and calendar interface. Technicians in the field utilize personalized mobile logins to access their designated jobs, detailed checklists, notes, and images, allowing them to provide real-time updates. The platform encompasses features such as estimates, invoicing, a comprehensive service-and-parts pricing guide, customer payment links, collections monitoring, reporting capabilities, calculations for technician commissions and pay, and structured job workflows. Additionally, Nellie, an AI-driven dispatcher, assists with operational inquiries and facilitates job bookings and assignments, while an optional AI phone assistant can handle incoming calls and schedule work. Beyond these functionalities, DispatchMind incorporates business communication tools and enables card payments through Stripe. During the initial setup, companies can choose job types and specific fields tailored to their trade. The system is accessible via web browsers and also offers a dedicated app for iPhone users, ensuring flexibility for both office staff and field technicians. The combination of these features makes DispatchMind a comprehensive tool for managing field operations effectively.
Description
Oversee the procurement, inventory, and sales of parts for commercial service operations with PartsLedger, which facilitates the management of parts essential for your service tasks. By integrating ServiceTrade with PartsLedger, you can effectively handle all aspects of parts management within your service business. ServiceTrade specializes in providing software as a service (SaaS) solutions tailored for commercial service contractors. These contractors benefit from ServiceTrade’s mobile and online platforms, which allow them to enhance their service processes, increase sales, and foster customer engagement, leading to impressive revenue growth that averages over 23% annually. Since its inception in 2012 in Durham, NC, ServiceTrade has gained the trust of over 800 commercial contractors to optimize their service operations. Our commitment lies in challenging both ourselves and our clients, encouraging transformation and advancement within the commercial service industry. This relentless pursuit of improvement not only benefits contractors but also elevates the entire market as we strive for excellence together.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Asana
No
Dropbox
No
Facebook
No
Google Calendar
No
Google Drive
No
HubSpot CRM
No
HubSpot Customer Platform
No
Mailchimp
No
Model Context Protocol (MCP)
Yes
Pipedrive
No
Integrations
Asana
Yes
Dropbox
Yes
Facebook
Yes
Google Calendar
Yes
Google Drive
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Mailchimp
Yes
Model Context Protocol (MCP)
No
Pipedrive
Yes
Pricing Details
$79/month
Starter is $79/month billed monthly and includes up to 2 office logins; technician app logins are $15/month each. Extra office logins are $29/month. Annual billing offers 2 months free. Team is $179/month, Pro $299/month, and Business $499/month.
Free Trial
Yes
Free Version
No
Pricing Details
$79 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
DispatchMind
Founded
2026
Country
United States
Website
dispatchmind.ai
Vendor Details
Company Name
ServiceTrade
Founded
2012
Country
United States
Website
servicetrade.com/partsledger/
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
No
Customer Database
No
Inventory Control
No
Job Management
No
Job Tracking
No
Mobile Access
No
Routing
No
Scheduling
No
Self Service Portal
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Inventory Management
Alerts/Notifications
No
Barcoding / RFID
No
Forecasting
No
Inventory Optimization
No
Kitting
No
Manufacturing Inventory Management
No
Mobile Access
No
Multi-Channel Management
No
Product Identification
No
Reorder Management
No
Reporting/Analytics
No
Retail Inventory Management
No
Supplier Management
No
Warehouse Management
No
