Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dispatch Direct equips your business with comprehensive tools to effectively oversee your Field Service activities, such as scheduling, maintenance contracts, customer equipment management, invoicing, and more. The extensive customization options ensure that the system can be adapted to meet the specific needs and demands of your organization. Additionally, sharing operational information seamlessly throughout your company enhances collaboration. With personalized data grids and reports, analyzing your business processes becomes both swift and straightforward, enabling better decision-making. This level of flexibility and efficiency ultimately drives your organization's success in a competitive landscape.
Description
Streamline the management of technicians, dispatch, and scheduling. The user interface is reminiscent of Microsoft Office, making navigation intuitive. It features integrated texting and emailing capabilities for field communication. You can generate proposals and send them directly to clients with ease. The system provides comprehensive reports, including charts and graphs for better analysis. It is compatible with Microsoft Office Outlook and works seamlessly with the wizard in the Pro version. Additionally, it supports all Windows operating systems, both 32-bit and 64-bit, ensuring broad accessibility for various users. This versatility allows for enhanced productivity and collaboration across teams.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$4,995 one-time payment
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dispatch Direct
Founded
1998
Country
United States
Website
www.dispatchdirect.com
Vendor Details
Company Name
V7 Software Development
Website
v7software.com
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
No
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
HVAC
Billing & Invoicing
No
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Maintenance Scheduling
Yes
Mobile Access
No
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
No
Technician Management
No
Work Order Management
No
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
Yes
Contract Management
No
Customer Database
Yes
Inventory Control
Yes
Job Management
Yes
Job Tracking
Yes
Mobile Access
No
Routing
No
Scheduling
Yes
Self Service Portal
No
Service History Tracking
Yes
Technician Management
No
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
HVAC
Billing & Invoicing
No
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
No
Maintenance Scheduling
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
Yes
Customer Database
Yes
Inventory Control
Yes
Job Management
No
Job Tracking
No
Mobile Access
No
Routing
No
Scheduling
Yes
Self Service Portal
No
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes