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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Discovery Management Software® (DMS) is a comprehensive ERP solution tailored for small to medium-sized enterprises aiming to enhance their operational efficiency or expand. Specifically crafted for service-oriented businesses involved in manufacturing, supply, and field services, DMS draws on over three decades of experience in facilitating seamless business operations to offer a reliable and effective management software. Our focus on this specialized sector has led us to develop four interconnected operational modules that integrate seamlessly with our accounting system, delivering a genuine ERP experience. By having comprehensive access to all operational transactions, your team is empowered with the vital information necessary for informed decision-making. The DMS Field Service module is specifically designed to streamline workflows for field service and equipment repair companies, automating processes from initial quote to final invoice. Furthermore, if your business involves dispatching personnel or equipment to various locations, Discovery is your ally in scheduling, executing tasks, and gaining valuable insights into your profitability metrics. In this way, DMS not only supports operational tasks but also enhances overall business intelligence.

Description

Workfinity is a comprehensive service management platform featuring interconnected modules tailored to address all field service needs and requirements. It facilitates real-time oversight of field operations while enabling the management of technical staff in the field. The system also oversees the spare parts utilized during service operations and handles reverse logistics for equipment that has been repaired on-site. Additionally, it allows for stock segmentation specifically for services and manages the service workflow from the initial product sale. Integrated with the Services Module, it includes functionalities for credit analysis and segmentation of retail and corporate sales. Furthermore, it provides control over various sales channels, manages deals, and oversees negotiation processes. With robust management reporting capabilities, iSolutions consistently invests in enhancing its workforce and scouting for new talent, recognizing that intellectual capital is the most valuable asset in their ongoing quest for solutions that create value for their clients. This commitment to employee development and talent acquisition ensures that the company remains at the forefront of service innovation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Discovery Solutions International

Country

Canada

Website

www.discovery-solutions.com

Vendor Details

Company Name

iSolutions

Founded

2001

Country

Brazil

Website

www.isolutions.com.br

Product Features

Oil and Gas

Compliance Management No 
Equipment Management No 
Inventory Management Yes 
Job Costing Yes 
Logistics Management Yes 
Maintenance Management No 
Material Management Yes 
Project Management Yes 
Resource Management No 
Scheduling Yes 
Work Order Management Yes 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database Yes 
Contract Management Yes 
Customer Database No 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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