Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
DisasterLAN (DLAN) is Buffalo Computer Graphics’ flagship emergency management product. DLAN is a secure, web-based software that can be accessed from anywhere, from any device.
DLAN provides tools for shared situational awareness and workflow-based information management. Featured modules include Ticket Manager, Status Board, Asset Management, Mobile Responder, GIS, Situation Reports, Incident Action Plans, and Finance.
The DLAN system is extremely intuitive and requires very little time to train end users. It also includes simple administration tools, which require no knowledge of programming languages.
Since its development in 2002, BCG has continuously supported and improved upon the software. It is available as an on-premise, cloud, and hybrid solution. Options for small and large, public and private sector implementations are available. Industries served include emergency management, healthcare, transportation, utilities, education, & corporate.
Description
Experience the enhanced Status Page, which remains FREE indefinitely. You can create both branded public and private status pages that showcase your identity by incorporating your logo and social media links or by linking to a personalized domain. With Freshstatus, your customers stay informed at all times, which helps reduce support costs and fosters trust by keeping them updated on your system's status. Additionally, Freshstatus offers private status pages for your team, ensuring that all internal stakeholders receive real-time updates. You can easily create incidents, provide live updates, and modify service statuses using a user-friendly interface similar to Twitter. Freshstatus also provides incident templates and customizable updates, allowing you to communicate effectively by sending emails to subscribers or tweeting to your audience, giving you full control over how incidents are communicated. Team collaboration is enhanced as well, as you can share private messages and notes to keep your discussions focused and relevant. This platform empowers you to manage incidents efficiently while maintaining clear communication with both customers and team members.
API Access
Has API
Yes
API Access
Has API
No
Integrations
X (Twitter)
Yes
ArcGIS
Yes
Freshping
No
Statuspage
No
Truto
No
Integrations
X (Twitter)
Yes
ArcGIS
No
Freshping
Yes
Statuspage
Yes
Truto
Yes
Pricing Details
BCG offers DLAN packages in several price ranges. Our team would be happy to help you find a package that fits your needs and budget.
DLAN is available for purchase through the GSA Multiple Award Schedule.
DLAN is available for purchase through the GSA Multiple Award Schedule.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Buffalo Computer Graphics
Founded
1982
Country
United States
Website
www.buffalocomputergraphics.com/IM/DLAN
Vendor Details
Company Name
Freshworks
Founded
2010
Country
United States
Website
www.freshworks.com/status-page/
Product Features
Emergency Notification
Contact Management
Yes
Geo Targeting
Yes
Mass Notifications
Yes
Scenario Planning
Yes
Templates
Yes
Two-Way Communication
Yes
Incident Management
Audit Trail
Yes
Corrective Actions (CAPA)
No
Disaster Recovery
Yes
IT Incident Management
No
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
Yes
Task Management
Yes
Ticket Management
Yes
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No