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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

DisasterLAN (DLAN) is Buffalo Computer Graphics’ flagship emergency management product. DLAN is a secure, web-based software that can be accessed from anywhere, from any device. DLAN provides tools for shared situational awareness and workflow-based information management. Featured modules include Ticket Manager, Status Board, Asset Management, Mobile Responder, GIS, Situation Reports, Incident Action Plans, and Finance. The DLAN system is extremely intuitive and requires very little time to train end users. It also includes simple administration tools, which require no knowledge of programming languages. Since its development in 2002, BCG has continuously supported and improved upon the software. It is available as an on-premise, cloud, and hybrid solution. Options for small and large, public and private sector implementations are available. Industries served include emergency management, healthcare, transportation, utilities, education, & corporate.

Description

Experience the enhanced Status Page, which remains FREE indefinitely. You can create both branded public and private status pages that showcase your identity by incorporating your logo and social media links or by linking to a personalized domain. With Freshstatus, your customers stay informed at all times, which helps reduce support costs and fosters trust by keeping them updated on your system's status. Additionally, Freshstatus offers private status pages for your team, ensuring that all internal stakeholders receive real-time updates. You can easily create incidents, provide live updates, and modify service statuses using a user-friendly interface similar to Twitter. Freshstatus also provides incident templates and customizable updates, allowing you to communicate effectively by sending emails to subscribers or tweeting to your audience, giving you full control over how incidents are communicated. Team collaboration is enhanced as well, as you can share private messages and notes to keep your discussions focused and relevant. This platform empowers you to manage incidents efficiently while maintaining clear communication with both customers and team members.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

X (Twitter) Yes 
ArcGIS Yes 
Freshping No 
Statuspage No 
Truto No 

Integrations

X (Twitter) Yes 
ArcGIS No 
Freshping Yes 
Statuspage Yes 
Truto Yes 

Pricing Details

BCG offers DLAN packages in several price ranges. Our team would be happy to help you find a package that fits your needs and budget.

DLAN is available for purchase through the GSA Multiple Award Schedule.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Buffalo Computer Graphics

Founded

1982

Country

United States

Website

www.buffalocomputergraphics.com/IM/DLAN

Vendor Details

Company Name

Freshworks

Founded

2010

Country

United States

Website

www.freshworks.com/status-page/

Product Features

Emergency Notification

Contact Management Yes 
Geo Targeting Yes 
Mass Notifications Yes 
Scenario Planning Yes 
Templates Yes 
Two-Way Communication Yes 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) No 
Disaster Recovery Yes 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

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