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Description
If your business deals with parcel and LTL shipments, you may be paying excessive fees to carriers since identifying and disputing erroneous charges can be quite challenging. We meticulously monitor each package you send and every fee you incur. In instances of late deliveries, we ensure you receive a refund for the shipping costs incurred. If any charge proves to be unjustified, we work to obtain either a credit or a refund on your behalf. In cases where a shipment is lost or damaged, we also strive to recover the costs associated with both the shipping and the lost or damaged contents. Additionally, when you're facing elevated rates, we negotiate better pricing or provide you with the analytical resources necessary to achieve similar results. These savings on hard costs can often exceed 10% of your carrier invoices, ultimately benefiting your bottom line even further. By leveraging our services, you can significantly enhance your shipping efficiency and reduce unnecessary expenses.
Description
We utilize an exclusive warehouse management system designed to create a seamless customer experience throughout our entire fulfillment network, ensuring both flexibility and visibility that align with your business needs. Orders are automatically sent to our distribution centers through API integration, allowing for efficient picking, packing, and shipping directly to your customers. To enhance your logistics capabilities, we collaborate with reliable national and international carriers, accommodating various service levels and packaging requirements. Our service encompasses a range of transport options, including small parcel, ocean freight, air freight, and FTL/LTL providers, using our volume to secure the best possible rates for your benefit. We customize our services specifically to meet your unique requirements, engaging in collaborative brainstorming sessions to offer tailored recommendations that align with your supply chain strategy and roadmap. Our commitment to excellence drives us to not only deliver high-quality service but also to actively listen to your feedback, enabling us to enhance our offerings and improve overall product quality and performance. This approach ensures that we consistently add value to your operations, fostering a partnership built on trust and mutual growth.
API Access
Has API
API Access
Has API
Integrations
Doba
Logiwa IO
Pimberly
ShipCalm
ShipMonk
SkuVault
Pricing Details
$1.00/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Direct-Recovery
Founded
2000
Country
United States
Website
www.direct-recovery.com
Vendor Details
Company Name
Newegg
Founded
2001
Country
United States
Website
logistics.newegg.com
Product Features
Parcel Audit
Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management
Product Features
Order Fulfillment
Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration
