Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Your agency can undergo significant transformation by implementing engagement systems that enhance interactions with clients and stakeholders while empowering caseworkers. Diona's solutions are designed to assist Health and Human Services agencies in better serving individuals, all while enhancing the collaboration and workflow of their employees to achieve improved social outcomes. With these advancements, new possibilities for efficiency, insight, and collaboration are readily available to everyone involved. In summary, Diona's offerings consist of commercial off-the-shelf (COTS) solutions for social program engagement, integrating devices like smartphones and tablets with agency case management and eligibility systems, ultimately streamlining processes and fostering better service delivery. This integration is crucial for modernizing the way agencies interact with the communities they serve.
Description
Consolidate information regarding all clients and their respective activities across various services into a single database, enabling efficient tracking and reporting on care overlaps, including preventive services, domestic violence interventions, and health home placements. We recognize that your primary focus is on supporting families, and that every data entry represents a child, a parent, or a family facing challenges, each with their own unique narrative that deserves acknowledgment. Fulton Street Software is committed to delivering exceptional service, regardless of the size of the client. Our Client Support Team, positioned throughout New York State, offers comprehensive training, assistance with data conversion and implementation, and troubleshooting support as required. With a robust background spanning social services, finance, and system management, our team is well-equipped to communicate effectively with any department within your organization. We strive to ensure that our clients receive tailored solutions that truly meet their needs.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Diona
Founded
2012
Country
Ireland
Website
www.diona.com
Vendor Details
Company Name
Fulton Street Software
Founded
2009
Country
United States
Website
www.fultonstreetsoftware.com
Product Features
Human Services
Case Management
No
Certification & Licensing
No
Child Welfare Management
No
Document Management
No
Reporting & Statistics
No
Scheduling
No
Time Tracking
No
Training Management
No
Product Features
Human Services
Case Management
Yes
Certification & Licensing
Yes
Child Welfare Management
Yes
Document Management
No
Reporting & Statistics
Yes
Scheduling
No
Time Tracking
No
Training Management
Yes