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Description
Dines serves as the ultimate hospitality platform designed for diverse venues such as food halls, festivals, theatres, bars, and restaurants throughout the UK and Ireland. This comprehensive solution is tailored specifically for intricate, multi-vendor environments, ensuring that all ordering channels are effectively managed through one platform, which includes iPad EPOS, self-service kiosks, mobile ordering, DinesPad handheld devices, and customer-facing screens. Every sales channel is connected to a unified dashboard that allows real-time tracking of performance metrics across all vendors, terminals, and transactions, enhancing operational efficiency. In the event of connectivity issues, Dines continues to process transactions seamlessly; if Wi-Fi is lost, it automatically switches to eSIM and then to offline mode, achieving an impressive 97.3% sales capture rate. The platform also simplifies vendor payments by integrating payment processing and automating settlements, which eliminates tedious manual tasks associated with paying vendors, allowing for quicker and more precise revenue share settlements. Additionally, our AI Assistant, Tilly AI, is specifically designed for the hospitality industry, enabling users to interact in plain English for tasks such as menu creation, report generation, issue identification, price adjustments, and availability toggling, all carried out with remarkable efficiency. With Dines, venues can focus more on enhancing customer experiences while leaving operational complexities to our advanced technology.
Description
Explore our cutting-edge EPoS system designed to enhance your business potential. Our platform evolves alongside your needs, allowing for the seamless integration of new functionalities at any time. We are dedicated to supporting you in doing much more than merely handling transactions. With our advanced cloud-based software, you can enjoy ongoing assistance and updates, along with budget-friendly modular upgrades to elevate your business further. Say goodbye to the frustration of outdated, disjointed software; our cloud-hosted solution provides real-time data access from your terminal on any device, enabling you to oversee operations from anywhere. Schedule a customized demonstration and select the plan that aligns perfectly with your business requirements. Our EPoS system stands out in terms of functionality and adaptability, with all essential features for managing your venue conveniently bundled into one user-friendly package. Furthermore, our EPoS settings can be tailored to fit the unique operational needs of each business, ensuring a personalized experience. This level of customization allows for improved efficiency and a more streamlined workflow.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Elavon
No
GoDaddy Poynt
No
Opayo
No
Xero
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$52.16 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Dines App Ltd.
Founded
2016
Country
United Kingdom
Website
dines.co.uk
Vendor Details
Company Name
Spark
Founded
2019
Country
United Kingdom
Website
www.sparkepos.com/spark-epos-2020/
Product Features
Bar POS
Cash Drawer Management
No
Employee Management
No
Gift Card Management
No
Inventory Control
No
Loyalty Program
No
Separate Checks
No
Split Checks
No
Tips Management
No
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No
Product Features
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
