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Description
Dines serves as the ultimate hospitality platform designed for diverse venues such as food halls, festivals, theatres, bars, and restaurants throughout the UK and Ireland. This comprehensive solution is tailored specifically for intricate, multi-vendor environments, ensuring that all ordering channels are effectively managed through one platform, which includes iPad EPOS, self-service kiosks, mobile ordering, DinesPad handheld devices, and customer-facing screens. Every sales channel is connected to a unified dashboard that allows real-time tracking of performance metrics across all vendors, terminals, and transactions, enhancing operational efficiency. In the event of connectivity issues, Dines continues to process transactions seamlessly; if Wi-Fi is lost, it automatically switches to eSIM and then to offline mode, achieving an impressive 97.3% sales capture rate. The platform also simplifies vendor payments by integrating payment processing and automating settlements, which eliminates tedious manual tasks associated with paying vendors, allowing for quicker and more precise revenue share settlements. Additionally, our AI Assistant, Tilly AI, is specifically designed for the hospitality industry, enabling users to interact in plain English for tasks such as menu creation, report generation, issue identification, price adjustments, and availability toggling, all carried out with remarkable efficiency. With Dines, venues can focus more on enhancing customer experiences while leaving operational complexities to our advanced technology.
Description
Sapphire transcends the traditional concept of a restaurant POS system by offering a comprehensive POINT OF SERVICE solution designed to lower operating expenses while enhancing customer satisfaction. Are you frustrated with the common narrative that you are acquiring a POS system with extensive capabilities, only to discover hidden fees for essential features like remote reporting or non-compliance with PCI standards? If you're seeking essential functionalities such as inventory management or gift card services, Sapphire Spectra has rapidly established itself as a top-tier POINT OF SERVICE solution, catering to establishments ranging from upscale dining experiences to small coffee shops and various concession stands. Unlike many competitors, Sapphire is transparent about its offerings, bundling features such as loyalty and gift card programs, along with a delivery module, all without extra charges. You also have the flexibility to personalize your color schemes and receive assistance in crafting your menu entries, ensuring a tailored experience that meets your unique needs. With Sapphire, you not only get a system but a partner in your business's success.
API Access
Has API
API Access
Has API
Integrations
SocialCrowd
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dines App Ltd.
Founded
2016
Country
United Kingdom
Website
dines.co.uk
Vendor Details
Company Name
Khamu Solutions
Country
United States
Website
www.khamu.com/point-of-sale/sapphire-point-of-sale-software
Product Features
Bar POS
Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Product Features
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
