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Description
Dines serves as the ultimate hospitality platform designed for diverse venues such as food halls, festivals, theatres, bars, and restaurants throughout the UK and Ireland. This comprehensive solution is tailored specifically for intricate, multi-vendor environments, ensuring that all ordering channels are effectively managed through one platform, which includes iPad EPOS, self-service kiosks, mobile ordering, DinesPad handheld devices, and customer-facing screens. Every sales channel is connected to a unified dashboard that allows real-time tracking of performance metrics across all vendors, terminals, and transactions, enhancing operational efficiency. In the event of connectivity issues, Dines continues to process transactions seamlessly; if Wi-Fi is lost, it automatically switches to eSIM and then to offline mode, achieving an impressive 97.3% sales capture rate. The platform also simplifies vendor payments by integrating payment processing and automating settlements, which eliminates tedious manual tasks associated with paying vendors, allowing for quicker and more precise revenue share settlements. Additionally, our AI Assistant, Tilly AI, is specifically designed for the hospitality industry, enabling users to interact in plain English for tasks such as menu creation, report generation, issue identification, price adjustments, and availability toggling, all carried out with remarkable efficiency. With Dines, venues can focus more on enhancing customer experiences while leaving operational complexities to our advanced technology.
Description
OneDine revolutionizes your commerce framework to cater to both your customers and your business needs. Enhance staff productivity and empower customer choices by utilizing your current POS, gift, loyalty, and payment systems. The integration of OneDine with your existing POS and processor, alongside loyalty and gift card services, is seamless. By incorporating OneDine, patrons have the flexibility to place orders via a QR code, from our OTG tablet, online, or at a kiosk. Each customer is invited to enroll in loyalty programs or email subscriptions while participating in real-time surveys. Transactions involving EMV and NFC credit cards, as well as gift and loyalty redemptions, work smoothly with your current processors and vendors. The OneDine tablet enables staff to efficiently take orders and process payments at the table, directly linked to your existing POS. Additionally, it serves as a convenient payment leave-behind, allowing guests to easily split checks, redeem gift cards and loyalty points, and make payments using EMV or NFC technology. Importantly, there are no recurring hardware fees or additional POS license costs, making it a cost-effective solution for your business. This innovative approach not only enhances the dining experience but also streamlines operations for your staff.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Aloha Cloud by NCR Voyix
CardConnect
Deliveroo
Elavon
Givex
Google Wallet
Heartland Payment Processing
Kickfin
Oracle MICROS POS
Otter
Integrations
Aloha Cloud by NCR Voyix
CardConnect
Deliveroo
Elavon
Givex
Google Wallet
Heartland Payment Processing
Kickfin
Oracle MICROS POS
Otter
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dines App Ltd.
Founded
2016
Country
United Kingdom
Website
dines.co.uk
Vendor Details
Company Name
OneDine
Founded
2017
Country
United States
Website
onedine.com
Product Features
Bar POS
Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Product Features
Menu
Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus
Online Ordering
Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Alternatives
No Alternatives
