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Description
The Digitalnatie Service Suite is an online platform specifically tailored for managing field services in sectors such as HVAC, plumbing, electrical, water treatment, installation, and maintenance. This comprehensive tool integrates various functionalities, including customer management, job requests, scheduling and dispatching, work orders, service contracts, route optimization, and inventory control. Office personnel can efficiently generate quotes and invoices, track payments, and analyze performance reports. Meanwhile, technicians leverage a mobile application to access job and asset information, document their time and materials, perform safety inspections, upload images and notes, and capture customer signatures. Additionally, the suite enhances operations with features like preventive maintenance, detailed equipment and site records, workflow automation, and a customer portal for accessing service reports and invoices. Available in Dutch, French, and English, this platform is specifically designed to meet the needs of Belgian service providers who oversee field technicians and manage tasks at customer locations, ensuring a smooth and efficient workflow overall. Its user-friendly interface allows for seamless coordination between office staff and technicians, ultimately improving service delivery.
Description
Zebu is a cloud-based solution for managing field services, tailored specifically for businesses that provide home services and operate on an appointment basis. This software integrates various functionalities such as lead and customer management, quoting, scheduling, dispatching, technician workflows, invoicing, payment processing, and comprehensive reporting. Teams have the capability to generate quotes using a price book, seek approvals and deposits, manage jobs via a dispatch board, and equip technicians with a mobile app that works offline. For customers, there are tools available for online booking, approving quotes, paying invoices, and rescheduling visits through a dedicated portal. Additionally, Zebu accommodates recurring jobs, provides checklists, sends automated reminders, requests reviews, and manages lead follow-ups. It caters to industries such as HVAC, plumbing, electrical, cleaning, landscaping, roofing, painting, pest control, and other related trades. The software also features synchronization with QuickBooks Online, while Xero integration is available as an optional add-on. Designed with the needs of owners, office staff, dispatchers, and field technicians in mind, Zebu enhances operational efficiency across multiple service sectors. Furthermore, its user-friendly interface ensures that teams can easily navigate through their tasks, leading to improved productivity and customer satisfaction.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Google Business Profile
No
Google Maps
Yes
HubSpot CRM
Yes
Microsoft 365
Yes
Peppol
Yes
QuickBooks Online
No
Stripe
No
Waze
Yes
Xero
No
Integrations
Google Business Profile
Yes
Google Maps
No
HubSpot CRM
No
Microsoft 365
No
Peppol
No
QuickBooks Online
Yes
Stripe
Yes
Waze
No
Xero
Yes
Pricing Details
€50/user/month
Annual billing costs €50/user/month; monthly billing costs €75/user/month with a 12-month contract. A minimum of two users applies, and prices exclude VAT. Implementation starts at €950; onboarding, migration, configuration and training are quoted separately.
Free Trial
Yes
Free Version
No
Pricing Details
$39/month
Starter is $39 per month for up to 5 users; additional users are $9 per user per month. Growth is $89 per month for up to 15 users, and Pro is $159 per month for up to 30 users. Monthly plans are month-to-month; optional annual billing saves 15%. A 14-day free trial is available without a credit card. Xero synchronization is an optional $8 per month per company; a company connects either Xero or QuickBooks Online, not both at once.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Digitalnatie
Founded
2022
Country
Belgium
Website
digitalnatie.app
Vendor Details
Company Name
Zebu HQ
Founded
2026
Country
United States
Website
getzebu.com
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
No
Customer Database
No
Inventory Control
No
Job Management
No
Job Tracking
No
Mobile Access
No
Routing
No
Scheduling
No
Self Service Portal
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
