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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Digitalnatie Service Suite is an online platform specifically tailored for managing field services in sectors such as HVAC, plumbing, electrical, water treatment, installation, and maintenance. This comprehensive tool integrates various functionalities, including customer management, job requests, scheduling and dispatching, work orders, service contracts, route optimization, and inventory control. Office personnel can efficiently generate quotes and invoices, track payments, and analyze performance reports. Meanwhile, technicians leverage a mobile application to access job and asset information, document their time and materials, perform safety inspections, upload images and notes, and capture customer signatures. Additionally, the suite enhances operations with features like preventive maintenance, detailed equipment and site records, workflow automation, and a customer portal for accessing service reports and invoices. Available in Dutch, French, and English, this platform is specifically designed to meet the needs of Belgian service providers who oversee field technicians and manage tasks at customer locations, ensuring a smooth and efficient workflow overall. Its user-friendly interface allows for seamless coordination between office staff and technicians, ultimately improving service delivery.

Description

JobTight is a cloud-based software solution designed for job and crew management tailored specifically for contractors and small trades such as HVAC, plumbing, electrical, roofing, remodeling, and general contracting. It ensures that job photos remain associated with their respective projects, and teams can easily import photos from CompanyCam. The geofenced clock-in feature activates only when technicians are physically present at the job site, while individual scorecards allow owners to quickly assess the performance of their crew members. Additionally, JobTight integrates with Square, enabling efficient revenue tracking for businesses. Accessible through web browsers on various devices including phones, tablets, and computers, it offers a range of flat-rate plans billed monthly per shop across its Solo, Crew, and Pro tiers. Furthermore, potential users can experience a live product demonstration without needing to create an account, making it easier to explore its features before committing. This innovative tool streamlines operations and enhances productivity for small trades and contractors alike.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

CompanyCam No 
Google Maps Yes 
HubSpot CRM Yes 
Microsoft 365 Yes 
Peppol Yes 
Square POS No 
Waze Yes 

Integrations

CompanyCam Yes 
Google Maps No 
HubSpot CRM No 
Microsoft 365 No 
Peppol No 
Square POS Yes 
Waze No 

Pricing Details

€50/user/month
Annual billing costs €50/user/month; monthly billing costs €75/user/month with a 12-month contract. A minimum of two users applies, and prices exclude VAT. Implementation starts at €950; onboarding, migration, configuration and training are quoted separately.
Free Trial Yes 
Free Version No 

Pricing Details

$29/shop/month
Solo is $29 per shop per month, Crew is $79 per shop per month, and Pro is $149 per shop per month. Crew and Pro include geofenced time tracking and scorecards; Pro includes priority support.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Digitalnatie

Founded

2022

Country

Belgium

Website

digitalnatie.app

Vendor Details

Company Name

JobTight

Country

United States

Website

jobtight.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Service Dispatch

Billing & Invoicing No 
Call Center Management No 
Contract Management No 
Customer Database No 
Inventory Control No 
Job Management No 
Job Tracking No 
Mobile Access No 
Routing No 
Scheduling No 
Self Service Portal No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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