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features
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support

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Description

IVA – Your Partner in Enhancing Enterprise Intelligence. Discover innovative work methods with our AI-enhanced Digital Assistant, designed to elevate user efficiency and facilitate smarter operations through an adaptable virtual companion that fits effortlessly into your everyday responsibilities. Think of it as having a clever colleague by your side, ready to help at any moment. Our comprehensive Agentic AI platform enhances user performance via user-friendly self-service options, smart content generation, and automated task management, all while promoting AI-driven operations through event enrichment, diagnostics, root cause analysis, and self-healing capabilities. Serving as an Enterprise AI Fabric, it harmonizes your AI ecosystem and propels your advancement towards achieving a genuinely intelligent enterprise. Furthermore, the integration of this advanced technology empowers teams to focus on higher-level tasks, ultimately leading to greater innovation and success.

Description

Wizr.ai, a pioneer of AI-powered customer support solutions, transforms customer support through intelligent automation. Wizr.ai was founded in 2023 by Sirish Ksaraju, CEO, and Rajesh Pdinjaremadam, COO. Wizr.ai provides cutting-edge AI tools to enhance customer satisfaction, efficiency, and experience. Our core products are CX Control Room which uses customer sentiment analysis to provide proactive insights and CX Agent Assist which provides real-time assistance for agents. CX Auto Solve automates routine questions, handling up to 45% of common issues, to boost productivity. AI Studio allows businesses to create custom AI workflows tailored for their needs. Wizr.ai streamlines ticket management through automated ticket tagging, which allows for faster categorization & priority by content analysis. Our solutions are a generative AI platform for customer support that drives seamless automation, predictive insight, and stronger customer retention. This positions businesses for long-term growth!

API Access

Has API

API Access

Has API

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DigitalXC

Founded

2018

Country

United States

Website

digitalxc.com

Vendor Details

Company Name

Wizr AI

Founded

2023

Country

United States

Website

wizr.ai/

Product Features

Product Features

Alternatives

Alternatives