Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our continuously advancing platform allows you to tap into insights from leading ecommerce enterprises globally. In the landscape of ecommerce, exceptional customer service stands out as the primary strategic advantage. Crafting a seamless purchasing experience has become crucial, and any shortcomings in this area can result in significant losses. We exist in an era that prioritizes experiences, where fostering strong connections with consumers is paramount. Provide your customers with tailored support across multiple channels and languages: no matter where they are or when they reach out for assistance. DigitalGenius equips you with the tools to enhance your customer's journey, ensuring they receive swift and precise answers. Whether inquiries relate to their orders, product stock, store locations, or sizing options, your customers will feel as though they are interacting with a genuine person! This personalized approach not only builds loyalty but also encourages repeat business, ultimately driving growth for your ecommerce brand.
Description
Stella serves as an AI companion focused on emotional well-being, catering to individuals seeking to navigate their daily feelings, challenging situations, or important choices. Within the iPhone application, users can engage with Stella either through voice or text chat, and they also have the option to communicate via their device's messaging platform. The conversational responses from Stella allow for continuity, enabling her to remember past discussions and assist users in reflecting on their experiences, articulating their thoughts for conversations, or contemplating manageable next steps. This application is specifically crafted to offer everyday emotional assistance rather than clinical evaluation or psychotherapy, thus it should not be relied upon as a substitute for licensed professionals or emergency help. Users should also be aware that the functionalities available may differ between the app and text messaging, along with varying subscription options. Downloading the iPhone application is free, but ongoing use necessitates a paid subscription. Ultimately, Stella aims to empower users in their emotional journeys while maintaining a clear distinction from formal therapeutic services.
API Access
Has API
No
API Access
Has API
No
Integrations
Google
Yes
Google Sheets
Yes
Magento
Yes
OneShot
Yes
Salesforce
Yes
Shopify
Yes
Zendesk
Yes
Integrations
Google
No
Google Sheets
No
Magento
No
OneShot
No
Salesforce
No
Shopify
No
Zendesk
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$9.99/month
$9.99 per month or $59.99 per year in the U.S. The app is free to download, but a subscription is required for continued use.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DigitalGenius
Founded
2014
Country
United Kingdom
Website
www.digitalgenius.com
Vendor Details
Company Name
StellaLabs
Country
United States
Website
www.stellalabs.ai/
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
Yes
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No