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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our continuously advancing platform allows you to tap into insights from leading ecommerce enterprises globally. In the landscape of ecommerce, exceptional customer service stands out as the primary strategic advantage. Crafting a seamless purchasing experience has become crucial, and any shortcomings in this area can result in significant losses. We exist in an era that prioritizes experiences, where fostering strong connections with consumers is paramount. Provide your customers with tailored support across multiple channels and languages: no matter where they are or when they reach out for assistance. DigitalGenius equips you with the tools to enhance your customer's journey, ensuring they receive swift and precise answers. Whether inquiries relate to their orders, product stock, store locations, or sizing options, your customers will feel as though they are interacting with a genuine person! This personalized approach not only builds loyalty but also encourages repeat business, ultimately driving growth for your ecommerce brand.

Description

Can you recall the advertisements or websites you encountered yesterday? What about those from three days ago or even a week? Let's stretch that memory to a month or two prior. Just like you, your website visitors face an overwhelming amount of information daily, navigating countless websites and encountering numerous ads. As a result, many might forget your brand or website long before they decide to engage with your services again. The ideal time to reach out to customers is when they genuinely need your offerings, and that's where Remindee comes into play. This tool provides an option for visitors to set reminders for when they may require your services, allowing them to choose the date and time that suits them best. By encouraging your visitors to return at a moment when they are ready to act, Remindee significantly increases the conversion rates of your website traffic into loyal clients, effectively capturing their attention with tailored reminder popups. Ultimately, this innovative approach helps ensure that your business remains top of mind for potential customers when they're ready to make a decision.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 
Google Yes 
Google Sheets Yes 
Magento Yes 
Nekton.ai No 
OneShot Yes 
Salesforce Yes 
Shopify Yes 
Stackreaction No 
Zendesk Yes 

Integrations

Axis LMS Yes 
Google No 
Google Sheets No 
Magento No 
Nekton.ai Yes 
OneShot No 
Salesforce No 
Shopify No 
Stackreaction Yes 
Zendesk No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$65 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DigitalGenius

Founded

2014

Country

United Kingdom

Website

www.digitalgenius.com

Vendor Details

Company Name

Remindee

Founded

2017

Country

France

Website

remindee.io

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) Yes 

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Lead Capture

Business Card / Badge Scanning No 
Dashboard Yes 
Data Extraction Yes 
Lead Distribution No 
Lead Notifications Yes 
Lead Nurturing Yes 
Lead Qualification No 
Lead Scoring No 
Online Forms Yes 

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