Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our continuously advancing platform allows you to tap into insights from leading ecommerce enterprises globally. In the landscape of ecommerce, exceptional customer service stands out as the primary strategic advantage. Crafting a seamless purchasing experience has become crucial, and any shortcomings in this area can result in significant losses. We exist in an era that prioritizes experiences, where fostering strong connections with consumers is paramount. Provide your customers with tailored support across multiple channels and languages: no matter where they are or when they reach out for assistance. DigitalGenius equips you with the tools to enhance your customer's journey, ensuring they receive swift and precise answers. Whether inquiries relate to their orders, product stock, store locations, or sizing options, your customers will feel as though they are interacting with a genuine person! This personalized approach not only builds loyalty but also encourages repeat business, ultimately driving growth for your ecommerce brand.
Description
Online shoppers often exhibit impatience, leading to missed sales opportunities for your business. By utilizing Recomatic, you can showcase intelligent related products that not only recapture those lost sales but also enhance the shopping experience. Concerned about the setup? Don’t worry; we handle all the details for you!
As an online retailer, it’s crucial to ensure that your customers can locate products quickly and effortlessly. Traditional navigation menus and search functions may not suffice, as many customers may not have a clear idea of what they want to purchase. Instead, they tend to browse, and if they don’t find anything appealing, they may become disheartened and abandon their shopping carts. With Recomatic's related products feature, you can effectively mitigate this issue.
Our recommendation tool enriches the browsing journey by displaying related items that align with your visitors' interests on both product and cart pages. This streamlined approach enables customers to easily transition between products and discover exactly what they need in a shorter amount of time, significantly increasing the likelihood of a purchase. Ultimately, you'll not only improve customer satisfaction but also boost your overall sales performance.
API Access
Has API
No
API Access
Has API
No
Integrations
Shopify
Yes
Google
Yes
Google Analytics
No
Google Sheets
Yes
Loox
No
Magento
Yes
OneShot
Yes
Salesforce
Yes
Shopify Plus
No
Upsell.com
No
Integrations
Shopify
Yes
Google
No
Google Analytics
Yes
Google Sheets
No
Loox
Yes
Magento
No
OneShot
No
Salesforce
No
Shopify Plus
Yes
Upsell.com
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$69 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DigitalGenius
Founded
2014
Country
United Kingdom
Website
www.digitalgenius.com
Vendor Details
Company Name
Wordsense
Founded
2008
Country
Paris
Website
apps.shopify.com/recomatic
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
Yes
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No