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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Our continuously advancing platform allows you to tap into insights from leading ecommerce enterprises globally. In the landscape of ecommerce, exceptional customer service stands out as the primary strategic advantage. Crafting a seamless purchasing experience has become crucial, and any shortcomings in this area can result in significant losses. We exist in an era that prioritizes experiences, where fostering strong connections with consumers is paramount. Provide your customers with tailored support across multiple channels and languages: no matter where they are or when they reach out for assistance. DigitalGenius equips you with the tools to enhance your customer's journey, ensuring they receive swift and precise answers. Whether inquiries relate to their orders, product stock, store locations, or sizing options, your customers will feel as though they are interacting with a genuine person! This personalized approach not only builds loyalty but also encourages repeat business, ultimately driving growth for your ecommerce brand.

Description

Online shoppers often exhibit impatience, leading to missed sales opportunities for your business. By utilizing Recomatic, you can showcase intelligent related products that not only recapture those lost sales but also enhance the shopping experience. Concerned about the setup? Don’t worry; we handle all the details for you! As an online retailer, it’s crucial to ensure that your customers can locate products quickly and effortlessly. Traditional navigation menus and search functions may not suffice, as many customers may not have a clear idea of what they want to purchase. Instead, they tend to browse, and if they don’t find anything appealing, they may become disheartened and abandon their shopping carts. With Recomatic's related products feature, you can effectively mitigate this issue. Our recommendation tool enriches the browsing journey by displaying related items that align with your visitors' interests on both product and cart pages. This streamlined approach enables customers to easily transition between products and discover exactly what they need in a shorter amount of time, significantly increasing the likelihood of a purchase. Ultimately, you'll not only improve customer satisfaction but also boost your overall sales performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Google Yes 
Google Analytics No 
Google Sheets Yes 
Loox No 
Magento Yes 
OneShot Yes 
Salesforce Yes 
Shopify Plus No 
Upsell.com No 
Zendesk Yes 

Integrations

Shopify Yes 
Google No 
Google Analytics Yes 
Google Sheets No 
Loox Yes 
Magento No 
OneShot No 
Salesforce No 
Shopify Plus Yes 
Upsell.com Yes 
Zendesk No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$69 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DigitalGenius

Founded

2014

Country

United Kingdom

Website

www.digitalgenius.com

Vendor Details

Company Name

Wordsense

Founded

2008

Country

Paris

Website

apps.shopify.com/recomatic

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) Yes 

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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