Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our continuously advancing platform allows you to tap into insights from leading ecommerce enterprises globally. In the landscape of ecommerce, exceptional customer service stands out as the primary strategic advantage. Crafting a seamless purchasing experience has become crucial, and any shortcomings in this area can result in significant losses. We exist in an era that prioritizes experiences, where fostering strong connections with consumers is paramount. Provide your customers with tailored support across multiple channels and languages: no matter where they are or when they reach out for assistance. DigitalGenius equips you with the tools to enhance your customer's journey, ensuring they receive swift and precise answers. Whether inquiries relate to their orders, product stock, store locations, or sizing options, your customers will feel as though they are interacting with a genuine person! This personalized approach not only builds loyalty but also encourages repeat business, ultimately driving growth for your ecommerce brand.
Description
With a multi-channel sales outreach platform, you can book more meetings. Outplay is the new-age platform for sales engagement and the only tool your team will ever need in order to achieve their sales goals. Your buyers are more informed than ever, and they are active on multiple platforms. Don't forget to send emails to your sales team. Outplay's multichannel approach allows your sales team to follow and reach buyers wherever they are, whether it is email, phone or text/SMS, LinkedIn, Twitter, or LinkedIn. A powerful dialer to boost your sales process and convert target accounts into happy customers. Your sales teams can make and receive calls right from their browsers, no matter where they are. If you're reaching out directly to pre-qualified prospects, don’t let Intercom/Drift surprise them by asking re-qualifying questions whenever they visit your website. Instead, impress them with your willingness to engage in conversation and the ability to book meetings quickly.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
Crelate
No
Evidence
No
GTM Buddy
No
Gmail
No
Google
Yes
Google Sheets
Yes
Hyperise
No
LinkedIn
No
Magento
Yes
Integrations
Salesforce
Yes
Crelate
Yes
Evidence
Yes
GTM Buddy
Yes
Gmail
Yes
Google
No
Google Sheets
No
Hyperise
Yes
LinkedIn
Yes
Magento
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$70 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DigitalGenius
Founded
2014
Country
United Kingdom
Website
www.digitalgenius.com
Vendor Details
Company Name
Outplay
Founded
2019
Country
United States
Website
outplayhq.com
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
Yes
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
No
Call Scripting
No
Lead Management
No
Power Dialer
No
Predictive Dialer
No
Preview Dialer
No
Progressive Dialer
No
Surveys
No
Inside Sales
Auto-Dialing
Yes
Call List Management
No
Call Recording
Yes
Campaign Management
Yes
Dashboard
Yes
Data Management
Yes
Lead Capture
No
Lead Distribution
No
Lead Scoring
No
Performance Management
Yes
Sales Enablement
Collaboration
Yes
Contact Management
Yes
Content Management
No
Document Management
No
Goals / Quota Management
No
Lead Management
No
Meeting Management
Yes
Performance Management
No
Presentation Management
No
Proposal Management
No
Territory Management
No
Training Management
No
Sales Engagement
CRM Integration
Yes
Call Scripts / Call Steps
Yes
Email Sequences
Yes
Email Tracking / Automation
Yes
Lead Management
Yes
Reporting / Analytics
Yes
Sales / Voice Dialer
Yes
Sales Automation
Yes
Search
Yes
Task Management
Yes
Templates
Yes
Workflow Management
Yes
Sales Force Automation
Call Management
Yes
Campaign Management
Yes
Channel Management
No
Commission Management
No
Contact Management
No
Contract Management
No
Customer Database
No
Email Marketing
Yes
Field Sales Management
No
Lead Management
No
Opportunity Management
No
Performance Metrics
Yes
Proposal Generation
No
Referral Tracking
No
Sales Forecasting
No
Territory Management
No