Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our continuously advancing platform allows you to tap into insights from leading ecommerce enterprises globally. In the landscape of ecommerce, exceptional customer service stands out as the primary strategic advantage. Crafting a seamless purchasing experience has become crucial, and any shortcomings in this area can result in significant losses. We exist in an era that prioritizes experiences, where fostering strong connections with consumers is paramount. Provide your customers with tailored support across multiple channels and languages: no matter where they are or when they reach out for assistance. DigitalGenius equips you with the tools to enhance your customer's journey, ensuring they receive swift and precise answers. Whether inquiries relate to their orders, product stock, store locations, or sizing options, your customers will feel as though they are interacting with a genuine person! This personalized approach not only builds loyalty but also encourages repeat business, ultimately driving growth for your ecommerce brand.
Description
Order Taker stands out as the most user-friendly and feature-rich app for wholesale mobile ordering and B2B eCommerce available today. We take pride in delivering a user experience that is straightforward, intuitive, and accessible even for those who lack technical expertise. Users can enjoy a fully customizable DSD mobile ordering solution and B2B eCommerce platform that easily integrates with any back-office accounting system. Additionally, we offer some of the most sophisticated mobile ordering features for field sales and B2B eCommerce web stores tailored to the needs of sales representatives and buyers. Sales reps benefit from the ability to utilize the mobile or tablet app offline, ensuring that they can prepare orders, review order history, and gather account information even without an internet connection. This adaptable mobile ordering application and B2B eCommerce web store cater to the diverse requirements of wholesale distribution and enterprise-level brands, regardless of their size. Furthermore, our commitment to innovation ensures that we continually enhance our platform to meet the evolving needs of our users.
API Access
Has API
No
API Access
Has API
No
Integrations
Google
Yes
Google Sheets
Yes
Magento
Yes
Microsoft Dynamics 365
No
NetSuite
No
OneShot
Yes
QuickBooks Online
No
Sage 100
No
Salesforce
Yes
Shopify
Yes
Integrations
Google
No
Google Sheets
No
Magento
No
Microsoft Dynamics 365
Yes
NetSuite
Yes
OneShot
No
QuickBooks Online
Yes
Sage 100
Yes
Salesforce
No
Shopify
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$50 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DigitalGenius
Founded
2014
Country
United Kingdom
Website
www.digitalgenius.com
Vendor Details
Company Name
OrderTaker
Founded
2017
Country
United States
Website
ordrtakr.co
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
Yes
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Field Sales
Activity Tracking
No
CRM
No
Channel Management
No
Collaboration Tools
No
Controlled Access
No
Dashboard Management
No
Expense Management
No
Fast Estimates
No
Inventory Management
No
Invoices
No
Lead / Opportunity Management
No
Online Payments
No
Order Management
No
Quoting
No
Reporting / Analytics
No
Route Optimization
No
Territory Management
No
Time Tracker
No
Visit Scheduling
No
Workflow Management
No
Order Entry
Back Order Management
Yes
Customer Database
Yes
Inventory Management
Yes
Order Fulfillment
No
Order Management
Yes
Real Time Order Entry
Yes
Remote Order Entry
Yes
Shipping Management
No
Warehouse Management
Yes