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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our continuously advancing platform allows you to tap into insights from leading ecommerce enterprises globally. In the landscape of ecommerce, exceptional customer service stands out as the primary strategic advantage. Crafting a seamless purchasing experience has become crucial, and any shortcomings in this area can result in significant losses. We exist in an era that prioritizes experiences, where fostering strong connections with consumers is paramount. Provide your customers with tailored support across multiple channels and languages: no matter where they are or when they reach out for assistance. DigitalGenius equips you with the tools to enhance your customer's journey, ensuring they receive swift and precise answers. Whether inquiries relate to their orders, product stock, store locations, or sizing options, your customers will feel as though they are interacting with a genuine person! This personalized approach not only builds loyalty but also encourages repeat business, ultimately driving growth for your ecommerce brand.

Description

Order Taker stands out as the most user-friendly and feature-rich app for wholesale mobile ordering and B2B eCommerce available today. We take pride in delivering a user experience that is straightforward, intuitive, and accessible even for those who lack technical expertise. Users can enjoy a fully customizable DSD mobile ordering solution and B2B eCommerce platform that easily integrates with any back-office accounting system. Additionally, we offer some of the most sophisticated mobile ordering features for field sales and B2B eCommerce web stores tailored to the needs of sales representatives and buyers. Sales reps benefit from the ability to utilize the mobile or tablet app offline, ensuring that they can prepare orders, review order history, and gather account information even without an internet connection. This adaptable mobile ordering application and B2B eCommerce web store cater to the diverse requirements of wholesale distribution and enterprise-level brands, regardless of their size. Furthermore, our commitment to innovation ensures that we continually enhance our platform to meet the evolving needs of our users.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google
Google Sheets
Magento
Microsoft Dynamics 365
NetSuite
OneShot
QuickBooks Online
Sage 100
Salesforce
Shopify
Xero
Zendesk

Integrations

Google
Google Sheets
Magento
Microsoft Dynamics 365
NetSuite
OneShot
QuickBooks Online
Sage 100
Salesforce
Shopify
Xero
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$50 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DigitalGenius

Founded

2014

Country

United Kingdom

Website

www.digitalgenius.com

Vendor Details

Company Name

OrderTaker

Founded

2017

Country

United States

Website

ordrtakr.co

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Field Sales

Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management

Order Entry

Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management

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