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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Data Driven Digital Twin toolset that allows you to Visualize, Monitor, Optimize and Optimize your operation in Real Time using machine learning and artificial intelligence. Control your SKU, Resource, Automation, Equipment, and Other Costs. Digital Twin Shadow Technology - Real-Time Visibility & Traceability Digital Twin Studio®, Open Architecture allows it to interact with a variety of RTLS/data systems - RFID BarCode, GPS PLC, WMS EMR ERP, MRP, and RTLS systems. Digital Twin with AI/Machine Learning - Predictive Analytics, Dynamic Scheduling Predictive analytics in real-time deliver insights via notifications when issues occur before they happen with state-of-the art Digital Twin Technology Digital Twin Replay – View past events and set up active alerts. Digital Twin Studio allows you to replay and animate past events in VR, 3D, and 2D. Digital Twin Live Real-Time Data - Dynamic Dashboards. A drag and drop dashboard builder that allows for unlimited layout possibilities.

Description

Enhance your website and elevate the customer experience with UserReplay, a tool that identifies and addresses customer pain points swiftly. This customer experience platform utilizes machine learning to provide high-quality session replays, offering a wealth of insights about user interactions. It features adaptable, real-time data dashboards customized for the specific workflows of various teams. Through machine learning-driven segments, you can group your most critical sessions effectively. UserReplay's smart segments and dashboards are designed to automatically uncover issues that may be impacting your revenue. Equip every member of your digital teams with tailored, real-time alerts regarding revenue risks that can be sent to their preferred platforms. For instance, if there's a decline in mobile conversions, your Chief Revenue Officer and marketing teams will be notified. Similarly, alerts will be sent to your category manager and development teams when new broken links are detected, while your Head of Ecommerce and Customer Service teams will be informed if there is a dip in your personalized CX Score. This proactive approach ensures that potential issues are addressed promptly, helping to maintain a seamless customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Boostopia
ClickSend
ComplianceBoard
Gmail
Google Analytics
Jira
Microsoft Teams
SQL
Slack
Trello
Zapier

Integrations

Boostopia
ClickSend
ComplianceBoard
Gmail
Google Analytics
Jira
Microsoft Teams
SQL
Slack
Trello
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CreateASoft

Founded

1992

Country

United States

Website

www.createasoft.com

Vendor Details

Company Name

UserReplay

Founded

2009

Country

United States

Website

userreplay.com

Product Features

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Manufacturing Intelligence

Aggregation
Analysis
Contextualization
KPIs
Propagation
Visualization

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

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