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features
design
support

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Description

Maintain the relevance of your stores at the crucial junction of physical and digital shopping experiences. Enhance in-store shopping convenience through quicker transactions, streamlined lanes, reduced walkways, and effective staff distribution. Engage with your consumers whether they are at home, on the move, or visiting your store. Deliver a smooth and tailored customer experience that fosters meaningful connections and provides a competitive edge. Achieve seamless shopping journeys with Diebold Nixdorf’s innovative, cloud-ready DN Vynamic™ Retail Software suite, which is designed to revolutionize your retail operations for the future of interconnected commerce, facilitating effortless transactions and customized interactions. Our advanced POS and self-service offerings include durable, future-ready self-checkout systems, engaging kiosks, and various POS peripherals. Explore why our award-winning checkout and POS solutions are favored by top retailers, and discover how they can elevate your business to new heights. By leveraging our technology, you will not only improve efficiency but also enhance customer satisfaction and loyalty.

Description

Enhance customer experiences both in physical locations and online, boost employee efficiency, drive increased revenue, and reveal valuable insights from in-store data using Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture empowers you to customize store transformations according to your vision, collaborate seamlessly with preferred systems, and implement changes swiftly. Provide your customers with a rapid, seamless, and adaptable checkout experience that outperforms traditional monolithic POS systems. Our comprehensive platform encompasses everything from Assisted Selling and Clienteling to Remote Selling via WhatsApp and the creation of a Universal Basket. Additionally, we offer In-store Self-Service Solutions featuring Basket Transfer and Checkout options, along with the ability to engage in Remote 1-to-1 Conversations with Store Associates. Track customer behavior from their initial interaction, through the creation of their shopping basket, all the way to the final purchase, while also monitoring Sales Associate activity and product interest funnels. Ultimately, this holistic approach ensures that both customers and staff benefit from a streamlined and engaging retail experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Asseco QASIDA Yes 
Buybox Yes 
JRNI No 
SAP Analytics Cloud No 
Salesforce No 

Integrations

Asseco QASIDA No 
Buybox No 
JRNI Yes 
SAP Analytics Cloud Yes 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Diebold Nixdorf

Country

United States

Website

www.dieboldnixdorf.com/en-us/retail/

Vendor Details

Company Name

Mercaux

Founded

2013

Country

United Kingdom

Website

mercaux.com

Product Features

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools Yes 
Data Collection Yes 
Inspection Yes 
Pricing / Placement Optimization Yes 
Product Education Yes 
Product Promotion Strategy Yes 
Retail Site Audit Yes 
Workforce Management Yes 

Alternatives

Alternatives