Average Ratings 4 Ratings
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Description
Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.
Description
Nelly serves as an all-in-one AI agent platform that enables users to create, test, share, and deploy AI agents effortlessly, without any coding skills necessary. By utilizing Nelly Studio, individuals can design personalized AI agents by simply providing natural language instructions and formatting them with headings, lists, and various content types. These agents can be enhanced with multiple tools, including a web browser and a database, to effectively perform their designated tasks. Users can tackle complex challenges by breaking them into smaller components, assigning them to specialized sub-agents, which allows for the development of a collaborative team of agents to manage sophisticated workflows. With Nelly, users can engage in natural, fluid conversations with their AI agents, who grasp context and maintain a coherent dialogue, thus removing the necessity for specific commands or syntax. Conversations are systematically organized into threads to improve efficiency and clarity. Furthermore, users have the capability to create departments and arrange their agents through a simple drag-and-drop interface, facilitating the construction of their ideal AI team while enhancing overall productivity. This platform not only streamlines the process of AI interaction but also empowers users to customize their experience to meet their unique needs.
API Access
Has API
API Access
Has API
Integrations
AutoResponder
Avaya Experience Platform
Charles
Cognigy.AI
Dialpad Support
Expertflow Contact Center
Five9
Genesys Cloud CX
Google Cloud Platform
Infobip
Integrations
AutoResponder
Avaya Experience Platform
Charles
Cognigy.AI
Dialpad Support
Expertflow Contact Center
Five9
Genesys Cloud CX
Google Cloud Platform
Infobip
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$9 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Founded
1998
Country
United States
Website
cloud.google.com/dialogflow
Vendor Details
Company Name
Nelly
Country
Sweden
Website
nelly.is/
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Machine Learning
Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
