Average Ratings 5 Ratings
Average Ratings 0 Ratings
Description
Our autodialer software is used to automate sales calls, payment collections and appointment reminders. It can also be used to broadcast mass emergency voice broadcasting.
This system is ideal for Telcos or companies selling callcenter services. It is multi-tenant with billing, white-labeled, and economical to operate as you choose your Voice Provider.
Our autodialer software can dramatically increase productivity by dropping busy, disconnected and unanswered lines, passing calls to real people back and answering them, and leaving messages on answering machine.
Description
Customers expect professional and prompt communications. LumenVox's next generation Call Progress Analysis (CPA), software with Voice Activity Detection, empowers businesses to better reach and engage customers in real time. LumenVox CPA uses the power of LumenVox speech recognition technology and tone-detection technology, to distinguish machines and live humans. This allows auto-dialers to deliver superior call-to-agent routing and message delivery.
These benefits include:
• Payload Accuracy : Increases the accuracy of voicemail delivery or agent contact from below-80 percent to almost 100 percent.
• Flexibility in deployment: Can be customized to the behavior of the application or per call and work with multiple default profiles throughout the operation.
• Filter Noise: AI-powered technology distinguishes background noise from human voices.
• Legal Compliance: Ensures compliance with regulatory restrictions while maximizing the benefits of predictive dialing.
API Access
Has API
API Access
Has API
Integrations
Avaya Aura
Cisco AnyConnect
Enghouse Interactive Contact Center
Five9
PayPal
Twilio
Integrations
Avaya Aura
Cisco AnyConnect
Enghouse Interactive Contact Center
Five9
PayPal
Twilio
Pricing Details
$199.00/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Star2Billing S.L. (ESB65173742)
Founded
2009
Country
Spain
Website
dialer.ai/landing/
Vendor Details
Company Name
LumenVox
Founded
2001
Country
United States
Website
www.lumenvox.com
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
