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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

DialWebHosting is an emerging provider of eco-friendly web hosting solutions that prides itself on delivering exceptional services. Rooted in three core values—reliability, security, and speed—we strive to offer top-tier web hosting with tailored solutions for our clients. Located in Houston, Texas, our company serves over one million happy customers worldwide and supports numerous innovative projects, some of which are poised to revolutionize the industry. Our dedicated team of skilled IT engineers and technical support professionals is available 24/7 to ensure we meet and exceed client expectations. We facilitate seamless management of our services through automation, minimizing the need for manual intervention in routine tasks. The design of our data center infrastructure is straightforward, allowing for easy scaling as your business grows. Our state-of-the-art dedicated server hardware is both highly efficient and powerful, capable of supporting various demanding applications. In addition, we continuously refine our offerings to adapt to the ever-evolving technological landscape.

Description

Everhelp is an AI-powered customer support outsourcing ecosystem that pairs automation with trained human agents to hit the performance metric that matters most to a business. Instead of a fixed service package, we build support around whichever target a client sets, then configure the technology, workflows, and staffing to reach it. Our automation layer handles up to 85% of routine requests end-to-end, and the platform covers 90+ languages with AI (30+ with human agents), across live chat, phone, email, ticketing, social media, and proprietary CMS integrations. First response time runs as fast as 15 seconds, backed by real-time reporting and performance dashboards clients can monitor directly. Founded in 2021, we've become a fast-growing business, scaling to 1,000+ agents across 4 continents and landing a top spot on Clutch's Top 100 Fastest-Growing Companies list. We offer experience running support operations for 125+ clients in SaaS, ecommerce, fintech, and hospitality. This approach earned EverHelp 8 awards, including a Gold Stevie Award for Customer Service Outsourcing Provider of the Year and a Silver Stevie® Award in the Best Use of Technology in Customer Service.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Drupal
Joomla!
Magento
MediaWiki
Microsoft Exchange
MySQL
OpenCart
WordPress
Zimbra
nopCommerce
phpBB

Integrations

Drupal
Joomla!
Magento
MediaWiki
Microsoft Exchange
MySQL
OpenCart
WordPress
Zimbra
nopCommerce
phpBB

Pricing Details

$24.16 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DialWebHosting

Country

United States

Website

www.dialwebhosting.com

Vendor Details

Company Name

Everhelp

Founded

2021

Country

Poland

Website

www.ever-help.com

Product Features

Dedicated Server Hosting

24/7 On-site Support
Built-in Backup Drives
DDOS Protection
IMPI Access
Off Server Backups
Root Level
SSD Storage
Uptime SLA

VPS Hosting

Access Control / Permissions
FTP
Managed VPS
Multi-Server Management
One-Click Apps
Root Access
SSD Storage
Unmanaged VPS
Upload Custom ISO

Web Hosting

Cloud Hosting
DDOS Protection
Dedicated Hosting
Email Hosting
Managed Hosting
Multiple Datacenter Locations
Private SSL
SSD Storage
Server Backups
Shared Website Hosting
Unlimited Bandwidth Option
VPS
Website Builder

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Alternatives