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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

DialWebHosting is an emerging provider of eco-friendly web hosting solutions that prides itself on delivering exceptional services. Rooted in three core values—reliability, security, and speed—we strive to offer top-tier web hosting with tailored solutions for our clients. Located in Houston, Texas, our company serves over one million happy customers worldwide and supports numerous innovative projects, some of which are poised to revolutionize the industry. Our dedicated team of skilled IT engineers and technical support professionals is available 24/7 to ensure we meet and exceed client expectations. We facilitate seamless management of our services through automation, minimizing the need for manual intervention in routine tasks. The design of our data center infrastructure is straightforward, allowing for easy scaling as your business grows. Our state-of-the-art dedicated server hardware is both highly efficient and powerful, capable of supporting various demanding applications. In addition, we continuously refine our offerings to adapt to the ever-evolving technological landscape.

Description

Everhelp is an AI-powered customer support outsourcing ecosystem that pairs automation with trained human agents to hit the performance metric that matters most to a business. Instead of a fixed service package, we build support around whichever target a client sets, then configure the technology, workflows, and staffing to reach it. Our automation layer handles up to 85% of routine requests end-to-end, and the platform covers 90+ languages with AI (30+ with human agents), across live chat, phone, email, ticketing, social media, and proprietary CMS integrations. First response time runs as fast as 15 seconds, backed by real-time reporting and performance dashboards clients can monitor directly. Founded in 2021, we've become a fast-growing business, scaling to 1,000+ agents across 4 continents and landing a top spot on Clutch's Top 100 Fastest-Growing Companies list. We offer experience running support operations for 125+ clients in SaaS, ecommerce, fintech, and hospitality. This approach earned EverHelp 8 awards, including a Gold Stevie Award for Customer Service Outsourcing Provider of the Year and a Silver Stevie® Award in the Best Use of Technology in Customer Service.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Drupal Yes 
Joomla! Yes 
Magento Yes 
MediaWiki Yes 
Microsoft Exchange Yes 
MySQL Yes 
OpenCart Yes 
WordPress Yes 
Zimbra Yes 
nopCommerce Yes 
phpBB Yes 

Integrations

Drupal No 
Joomla! No 
Magento No 
MediaWiki No 
Microsoft Exchange No 
MySQL No 
OpenCart No 
WordPress No 
Zimbra No 
nopCommerce No 
phpBB No 

Pricing Details

$24.16 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DialWebHosting

Country

United States

Website

www.dialwebhosting.com

Vendor Details

Company Name

Everhelp

Founded

2021

Country

Poland

Website

www.ever-help.com

Product Features

Dedicated Server Hosting

24/7 On-site Support No 
Built-in Backup Drives No 
DDOS Protection No 
IMPI Access No 
Off Server Backups No 
Root Level No 
SSD Storage No 
Uptime SLA No 

VPS Hosting

Access Control / Permissions No 
FTP No 
Managed VPS No 
Multi-Server Management No 
One-Click Apps No 
Root Access No 
SSD Storage No 
Unmanaged VPS No 
Upload Custom ISO No 

Web Hosting

Cloud Hosting No 
DDOS Protection No 
Dedicated Hosting No 
Email Hosting No 
Managed Hosting No 
Multiple Datacenter Locations No 
Private SSL No 
SSD Storage No 
Server Backups No 
Shared Website Hosting No 
Unlimited Bandwidth Option No 
VPS No 
Website Builder No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Alternatives

Alternatives