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ease
features
design
support

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Description

Diaform serves as an AI-driven interviewer designed to enhance product feedback, merging the in-depth nature of a Zoom conversation with the broad reach of traditional surveys. Rather than subjecting all participants to the same rigid questionnaire, Diaform facilitates AI-guided dialogues that explore follow-up questions, delve into the reasoning behind responses, and transform superficial feedback into meaningful insights. You have the flexibility to establish initial questions, determine the extent of the AI's probing, and distribute a single link, ensuring that each participant experiences a unique journey tailored to their answers. The AI intelligently assesses which responses warrant further exploration and when to advance, ensuring that vague replies like “fine” or “ok” do not hinder the collection of rich, open-ended feedback. Participants can express themselves through voice or text, fostering longer, more genuine, and candid responses. Each interaction generates a comprehensive summary that includes sentiment analysis, confidence levels, key terms, memorable quotes, and emerging themes, enabling teams to take prompt action rather than sorting through responses manually. Diaform is specifically designed for customer-centric research initiatives where in-depth understanding is crucial, including areas such as churn analysis, onboarding experiences, post-purchase evaluations, concept validation, and interviews. Ultimately, this innovative tool empowers organizations to derive actionable insights efficiently and effectively.

Description

unSurvey is an advanced conversational AI platform designed to streamline and automate interactions from start to finish. Its scalability ensures that it can handle countless conversations while providing human-like, AI-driven interviews and analyses. Gain actionable insights from customers in mere hours instead of waiting months for results. Simply describe your conversation in everyday language, and our AI will create a tailored flow for you. You can effortlessly drag and drop topics while incorporating logic using natural language. The platform supports dynamic conversations through voice, video, and text in over 50 languages. Users receive raw transcripts, summaries, and keyword identification for comprehensive understanding. You can either listen to or read full transcripts, or quickly access summaries and significant highlights. The platform also offers conversational insights with deep-linked citations for easy reference. Obtain real-time reports that merge both qualitative and quantitative data for a well-rounded analysis. Experience structured data extraction and visualization, enabling you to download clean, organized data automatically derived from each conversation alongside pre-built visualizations. Additionally, it provides access controls and invitation flows to manage participation effectively. With unSurvey, you can enhance your conversation automation and gain deeper insights like never before.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Zoom
Asana
Axis LMS
Figma
Gmail
Intercom
Jira
Salesforce
Shopify
Slack
WhatsApp
Zapier

Integrations

Zoom
Asana
Axis LMS
Figma
Gmail
Intercom
Jira
Salesforce
Shopify
Slack
WhatsApp
Zapier

Pricing Details

$49 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Diaform

Founded

2021

Country

Sweden

Website

diaform.io

Vendor Details

Company Name

unSurvey

Founded

2024

Country

United States

Website

unsurvey.ai/

Product Features

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Alternatives

Alternatives

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