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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

DexCare serves as a platform-as-a-service tailored for health systems, adeptly managing digital demand alongside health system capacity across various care lines. Amidst a myriad of “point solutions,” it acts as the operational backbone that integrates all components seamlessly. It enhances accessibility by broadening the reach of health system services into innovative digital and on-demand consumer markets. By offering a fully digitized and cohesive user experience, it fosters new commercial patient acquisition while capitalizing on established investments in EMR, caregiver resources, and brand identity. Originating from Providence, one of the largest and most digitally advanced health systems in the United States, DexCare was initially crafted to facilitate same-day care. Since 2016, it has effectively driven high-value patient acquisition, navigational efficiency, and capacity optimization for the organization. The leadership team of the company is composed of seasoned professionals from healthcare and technology sectors, boasting decades of expertise in transforming health systems. Their collective knowledge positions DexCare to continuously innovate and adapt in a rapidly evolving healthcare landscape.

Description

Loyal is a comprehensive digital healthcare platform designed to streamline and enhance the patient experience and provider interactions within health systems by consolidating essential care touchpoints, including the management of provider and location data, digital engagement, automated scheduling, conversational chat, health risk assessments (HRAs), customer relationship management (CRM), and reputation oversight, all accessible through a single, integrated interface. By leveraging natural language processing and AI-driven technologies, the platform simplifies the process for patients to find care, secure real-time appointment bookings across various channels, interact with conversational AI for assistance, and navigate their healthcare journey effectively. Additionally, it equips organizations with automated CRM strategies, extensive provider directories, tools for ratings and reviews, and detailed data insights, all of which are crucial for enhancing engagement, boosting conversions, and informing strategic decision-making. This holistic approach not only improves operational efficiency but also fosters a more connected and responsive healthcare environment for both patients and providers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DexCare

Founded

2016

Country

United States

Website

www.dexcarehealth.com

Vendor Details

Company Name

Loyal

Founded

2015

Country

United States

Website

loyalhealth.com

Product Features

Product Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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