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Description
Experience rapid responses, comprehensive documentation, and insightful code snippets tailored for your development inquiries. AI-driven agents analyze your intricate questions to produce personalized solutions that meet your needs. Effortlessly engage with your repositories for contextually relevant searches and support. With the powerful capabilities of GPT-4, you can explore an infinite number of searches. Devv stands out as the next-generation search platform specifically designed for developers. It introduces an innovative mode that ensures responses are not only accurate but also rich in detail. Our multi-agent framework utilizes various agents and linguistic models based on the unique demands of each task, enhancing the overall experience. You can now create and execute Python code directly within Devv, streamlining your workflow. Devv is entirely focused on developing practical scenarios, allowing us to concentrate on optimizing search indices and models. Our ultimate goal is to establish the leading information retrieval resource for developers, empowering them to work more efficiently and effectively. With Devv, the future of developer search is here, promising to transform how you access and utilize information.
Description
SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle.
Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution.
The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement.
The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.
API Access
Has API
No
API Access
Has API
No
Integrations
GitHub
Yes
Adobe Marketo Engage
No
Aha!
No
Appinium
No
BrainyAI
Yes
Contentful
No
Docebo
No
Dropbox
No
Google Drive
No
Jira
No
Integrations
GitHub
Yes
Adobe Marketo Engage
Yes
Aha!
Yes
Appinium
Yes
BrainyAI
No
Contentful
Yes
Docebo
Yes
Dropbox
Yes
Google Drive
Yes
Jira
Yes
Pricing Details
$12 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Devv
Website
devv.ai/
Vendor Details
Company Name
SearchUnify
Founded
2008
Country
India
Website
www.searchunify.com
Product Features
Product Features
Enterprise Search
AI / Machine Learning
Yes
Faceted Search / Filtering
Yes
Full Text Search
Yes
Fuzzy Search
Yes
Indexing
Yes
Text Analytics
Yes
eDiscovery
Yes
